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Senior Complaints Analyst — Pensions & Customer Outcomes

Job in Telford, Shropshire, TF3, England, UK
Listing for: Standard Life
Full Time position
Listed on 2026-10-27
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst, Banking & Finance, Financial Services
Salary/Wage Range or Industry Benchmark: 30000 - 36000 GBP Yearly GBP 30000.00 36000.00 YEAR
Job Description & How to Apply Below

Standard Life in the United Kingdom is seeking a Senior Complaints Analyst to join the Risk and Governance team. The role focuses on investigating complex complaints, delivering fair outcomes, and protecting the business from regulatory risk.

You will lead investigations, analyse trends, and present insights to senior stakeholders while working closely with Risk, Legal, Compliance and Customer Experience. The position is based in Telford with hybrid working after training.

This role, Senior Complaints Analyst — Pensions & Customer Outcomes at Standard Life, could be your next move.

We invite applications for the Senior Complaints Analyst — Pensions & Customer Outcomes position located in Telford, England, United Kingdom.

The following opportunity is for a Senior Complaints Analyst — Pensions & Customer Outcomes with Standard Life.

Our team is growing, and we are hiring a Senior Complaints Analyst — Pensions & Customer Outcomes in Telford, England, United Kingdom.

Position Requirements
10+ Years work experience
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