More jobs:
Service Engineer; CESA
Job in
Telford, Shropshire, TF3 4BS, England, UK
Listed on 2026-02-11
Listing for:
CBS Butler
Full Time
position Listed on 2026-02-11
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Job Title:
Live Service Engineer (CESA) Duration: 12 months
Location:
Hybrid/Telford (2 days on site) Rate: 464 per day inside ir35 SC clearance is required for this role
Job Description:
The Live Service Engineer will join the CESA team within Tax Admin, supporting critical live services including batch scheduling, incident resolution, and platform stability. The role demands strong technical expertise in PL/SQL and Java, and a proven track record in live service environments.
Core Responsibilities:
Provide live service support for the CESA service. Investigate and resolve incidents without breaching SLAs. Manage and monitor batch scheduling processes. Perform daily checks and triage Service Now tickets. Support patching and failover activities. Collaborate with cross-functional teams to elaborate issues and devise solutions. Skillset
Experience:
PL/SQL and Java (core development and debugging) Live Service Support experience Service Now (ticket triage and root cause analysis) Batch scheduling tools (eg, Job Scheduler) Strong problem-solving and analytical skills If you are interested in this role or wish to apply, please feel free to submit your CV
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