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User Researcher
Job in
Telford, Shropshire, TF3 4BS, England, UK
Listed on 2026-02-12
Listing for:
Stealth IT Consulting
Full Time
position Listed on 2026-02-12
Job specializations:
-
IT/Tech
Data Analyst, Data Scientist
Job Description & How to Apply Below
Location:
Mostly Remote, with visits to Telford twice a month Duration: 6 months
Clearance Required:
BPSS We are looking for a User Researcher to support all phases of work for a Government Digital Service (GDS) project. This is an exciting opportunity to contribute to a major government digital service and work alongside a dynamic team, while influencing key decisions with robust data insights.
Key Responsibilities:
Data Analysis:
Collaborate with Performance Analysts to interpret performance data from digital journeys, support channels, and other sources. Research Design & Experimentation:
Design and conduct A/B tests and controlled experiments to evaluate service changes, ensuring statistical validity and actionable results. Qualitative Integration & Triangulation:
Integrate qualitative insights with quantitative findings to ensure multi-source evidence for decision-making. Reporting & Communication:
Produce concise weekly reports and dashboards for senior stakeholders, translating complex data into clear, actionable insights. Governance & Best Practices:
Ensure compliance with Government Digital Service (GDS) standards and ethical research practices while advocating for evidence-based decision-making.
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