Analyst, IT​/Tech, Data Analyst

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We're excited to offer an opportunity for an enthusiastic and talented Analyst to join our Business Insight Team.

We're looking for someone who is passionate about data, driven by curiosity, and committed to helping us use insight to make better decisions. If you enjoy working collaboratively, solving problems, and turning data into meaningful recommendations, we'd love to hear from you.

As part of a supportive and growing team, you'll play a key role in helping us better understand our services, customers, and performance, ultimately supporting the delivery of excellent outcomes across the organisation.

As an Analyst, you'll work within one of our specialist areas:

• Homes – property, investment and repairs
• Care and Central Services
• Customer – helping us better understand our customers and the services they use

The Business Insight Team is central to delivering our refreshed approach to Data and Business Intelligence. In this role, you'll work closely with colleagues across the organisation to provide data-driven insights, maintain and develop reporting solutions, and analyse information that supports evidence-based decision making.

Your responsibilities will include:

• Ensuring all existing reporting is working effectively
• Analysing data to identify trends, patterns and opportunities for improvement
• Producing data extracts and insights to support service reviews and demand analysis
• Supporting the delivery of the Performance Reporting Framework by assisting with dashboards, measures and analysis

This is an exciting opportunity to contribute to the growth of our data and business intelligence capabilities while developing your own analytical expertise.

We're looking for someone who brings strong analytical skills, a collaborative mindset, and a passion for using data to drive improvement.

• Minimum of 2 years' experience in a technical analytical or data-focused role
• Advanced Excel skills, with experience of tools such as Power BI
• Strong experience delivering analytical work, including trend analysis, demand modelling and identifying service drivers
• SQL skills, with the ability to understand code and extract data
• Good understanding of data governance and regulatory requirements relating to data
• Experience working with KPI data, performance reporting and/or regulatory returns
• Strong knowledge of data management principles, including validation, review and refresh processes
• Excellent analytical and problem-solving skills, with the ability to translate data into meaningful insight
• Exceptional attention to detail and commitment to data accuracy
• Ability to manage multiple priorities and deliver high‑quality work in a fast‑paced environment
• A collaborative approach, with strong relationship‑building and stakeholder management skills
• A naturally inquisitive mindset and interest in data, technology and predictive analytics
• Understanding of the housing sector and the regulatory and legislative frameworks within which we operate

We can offer 25 days holiday (increasing with each year of service, up to a maximum of 31 days),bank holidays and three concessionary days over the Christmas period. We also offer theoptionto join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye carevouchersand a cycle to work scheme. Please see our HPG Benefits page for more information.

We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.

The way we work is shaped by three simple behaviours:

• Own it – make it happen
• Improve it - move things forward.
• Live it – show understanding and compassion

We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only…