Analyst, IT​/Tech, Data Analyst

Job Introduction

Job Title:

Analyst Salary: £41,437 per annum

Location:

Stafford/Telford
- Hybrid

Hours:

36 hours per week Contract Type:
Permanent About the role

We're excited to offer an opportunity for an enthusiastic and talented Analyst to join our Business Insight Team.

We're looking for someone who is passionate about data, driven by curiosity, and committed to helping us use insight to make better decisions. If you enjoy working collaboratively, solving problems, and turning data into meaningful recommendations, we'd love to hear from you.

As part of a supportive and growing team, you'll play a key role in helping us better understand our services, customers, and performance, ultimately supporting the delivery of excellent outcomes across the organisation.

Day in the life of an Analyst As an Analyst, you'll work within one of our specialist areas:

Homes – property, investment and repairs

Care and Central Services Customer – helping us better understand our customers and the services they useThe Business Insight Team is central to delivering our refreshed approach to Data and Business Intelligence. In this role, you'll work closely with colleagues across the organisation to provide data-driven insights, maintain and develop reporting solutions, and analyse information that supports evidence-based decision making.

Your responsibilities will include:

Ensuring all existing reporting is working effectively

Analysing data to identify trends, patterns and opportunities for improvement

Producing data extracts and insights to support service reviews and demand analysis

Supporting the delivery of the Performance Reporting Framework by assisting with dashboards, measures and analysis

This is an exciting opportunity to contribute to the growth of our data and business intelligence capabilities while developing your own analytical expertise.

What we are looking forWe're looking for someone who brings strong analytical skills, a collaborative mindset, and a passion for using data to drive improvement.

Minimum of 2 years' experience in a technical analytical or data-focused role Advanced Excel skills, with experience of tools such as Power BIStrong experience delivering analytical work, including trend analysis, demand modelling and identifying service drivers SQL skills, with the ability to understand code and extract data

Good understanding of data governance and regulatory requirements relating to data Experience working with KPI data, performance reporting and/or regulatory returns

Strong knowledge of data management principles, including validation, review and refresh processes

Excellent analytical and problem-solving skills, with the ability to translate data into meaningful insight

Exceptional attention to detail and commitment to data accuracy

Ability to manage multiple priorities and deliver high-quality work in a fast-paced environmentA collaborative approach, with strong relationship-building and stakeholder management skillsA naturally inquisitive mindset and interest in data, technology and predictive analytics

Understanding of the housing sector and the regulatory and legislative frameworks within which we operate

Please see the job description for the full list of essential and desirable criteria.

What we can offer youWe can offer 25 days holiday (increasing with each year of service, up to a maximum of 31 days), bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.

About UsWe’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.

The way we work is shaped by three simple behaviours:

Own it – make it happen

Improve it - move things forward.

Live it – show understanding and compassion

We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.

Our Inclusive Culture:

The Housing Plus…