Senior Business Insight Analyst

Job Introduction

Job Title:

Senior Business Insight Analyst Salary: £55,890 per annum

Location:

Stafford/Telford
- Hybrid

Hours:

36 hours per week Contract Type:
Permanent

About the role:

We're looking for a talented and experienced Senior Business Insight Analyst to join our growing team.

This is an exciting opportunity for a data professional who is passionate about transforming data into meaningful insight and driving business performance. You'll lead a specialist team, helping to shape our approach to data, business intelligence, and performance reporting while supporting colleagues across the organisation to make informed, evidence-based decisions.

If you're someone who enjoys leading teams, influencing change, and using data to improve services and customer outcomes, we'd love to hear from you.

Day in the life of a Senior Business Insight Analyst As a Senior Business Insight Analyst, you'll lead a team specialising in one of the following areas:

Homes – Property, Investment and Repairs Care and Central Services Customer – Understanding our customers and the services they useYou'll play a key role in delivering our refreshed Data and Business Intelligence strategy, leading the development of reporting solutions, driving increased automation, and creating opportunities for self-service reporting across the organisation.

Working closely with stakeholders, you'll ensure that data is used effectively to improve decision-making, support operational performance, and deliver excellent customer outcomes. You'll also lead on strengthening data governance practices, ensuring robust controls, standards, and processes are in place.

Collaboration is central to this role. You'll build strong relationships with colleagues across the business to ensure the successful operation and continuous improvement of our Performance Reporting Framework.

What we are looking forAt least five years' experience in a data, business intelligence, or analytics role.

Advanced SQL Server skills and strong experience with tools such as Power BI.Proven experience managing complex and varied workloads with excellent organisational and planning skills.

Strong technical expertise with the ability to coach, mentor, and support others.

Extensive experience designing and delivering data visualisations, dashboards, and reporting solutions.

Demonstrable success in delivering data and insight through a variety of tools and formats.

Strong understanding of data governance and regulatory requirements relating to data management.

Significant experience in Extract, Transform and Load (ETL) processes.

Experience leading the design and delivery of Performance Reporting Frameworks, including KPI development and performance measurement.

Excellent analytical and problem-solving skills, with the ability to identify practical solutions and drive improvements.

Ability to communicate complex technical information clearly and effectively to both technical and non-technical audiences.

Strong stakeholder management, influencing, and negotiation skills.

Outstanding attention to detail while maintaining a strategic perspective.

Understanding of the challenges, regulations, and legal frameworks affecting the housing sector.

Please see the job description for the full list of essential and desirable criteria.

What we can offer youWe can offer 31 days holiday, bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.

About UsWe’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.

The way we work is shaped by three simple behaviours:

Own it – make it happen

Improve it - move things forward.

Live it – show understanding and compassion

We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.

Our Inclusive Culture:

The Housing Plus Group is an inclusive…