Service engineer

Job in Telford, Shropshire, TF3, England, UK

Listing for: Undisclosed

Part Time position
Listed on 2026-10-26

Job specializations:

IT/Tech
IT Support

Salary/Wage Range or Industry Benchmark: 496 GBP Daily GBP 496.00 DAY

Location: Telford, hybrid 2 days per week onsite

Rate: up to £496.80 p/d Umbrella inside IR35

Clearance required: Active SC is desired, SC eligibility is required

The Live Service Engineer will join the CESA team within Tax Admin, supporting critical live services including batch scheduling, incident resolution, and platform stability. The role demands strong technical expertise in PL/SQL and Java, and a proven track record in live service environments.

Core Responsibilities

Provide live service support for the CESA service.
Investigate and resolve incidents without breaching SLAs.
Manage and monitor batch scheduling processes.
Perform daily checks and triage Service Now tickets.
Support patching and failover activities.
Collaborate with cross-functional teams to elaborate issues and devise solutions.

Skills & Technologies:

PL/SQL and Java (core development and debugging)
Service Now (ticket triage and root cause analysis)
Batch scheduling tools (e.g., Job Scheduler)
Strong problem-solving and analytical skills

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

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