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Hybrid Senior Service Desk Analyst - Public Sector

Job in Telford, Shropshire, TF3, England, UK
Listing for: Experis (Austria)
Full Time position
Listed on 2026-10-26
Job specializations:
  • IT/Tech
    IT Support, IT Business Analyst, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 73000 - 96000 GBP Yearly GBP 73000.00 96000.00 YEAR
Job Description & How to Apply Below

Capgemini is seeking a Senior Service Desk Analyst in Telford, with a 6-month contract and a daily rate of £460. The role involves monitoring inbound calls, supporting resolution, and coaching analysts. The assignment requires BPSS clearance and offers a hybrid work pattern with 2 days in the office.

Responsibilities include owning the service desk script, developing analysts, and ensuring availability. The Civil Service grade alignment is EO/HEO levels, and the posting is for a UK public sector

This posting is for the Hybrid Senior Service Desk Analyst
- Public Sector role at Experis (Austria), based in Telford, England, United Kingdom.

Are you ready to take on the Hybrid Senior Service Desk Analyst
- Public Sector role at Experis (Austria)?

We would love to welcome a new Hybrid Senior Service Desk Analyst
- Public Sector to our group in Telford, England, United Kingdom.

Position Requirements
10+ Years work experience
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