IT Support Technician
Listed on 2026-10-27
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IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Computer Repair / Support
IT Support Technician
Salary: £30,000 - £38,000 DOE
Location:
Telford
We're working with a growing manufacturing company based in Telford that is looking for an IT Support Technician to join their team.
As the business continues to grow and becomes increasingly reliant on technology across its operations and decision-making, this is a key role in keeping its IT systems running smoothly.
You'll act as the first point of contact for IT support, helping users resolve hardware, software and network issues while supporting the wider maintenance and development of the company's IT environment.
The Role
As an IT Support Technician, you'll be responsible for:
Acting as the first point of contact for end users and IT support requests
Diagnosing and resolving hardware, software and network issues
Providing technical support both face-to-face and remotely
Installing and configuring hardware, operating systems and applications
Monitoring and maintaining computer systems and networks
Setting up new user accounts, profiles and permissions
Supporting users with password and access issues
Replacing hardware and components where required
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