Account Handler

Insurance Account Handler

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Telford.

Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earning a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers.

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship‑building with our clients will be the key to your success.

• Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
• Proactive, use initiative and show entrepreneurial spirit.
• Willingness to learn and be curious. We offer opportunities to gain qualifications that will enhance your career.
• Confidence to work with clients both on the phone and face‑to‑face; experience in customer service is important.
• Teamwork, positive outlook, engaging, collaborative, resilient to adapt to change.
• Honesty and integrity, essential within a financially regulated organisation.

• Holiday entitlement of 26 days plus bank holidays.
• Opportunity to progress your career across the entire Group.
• Gain CII or ACII qualifications to boost your knowledge and career prospects.
• Pension scheme.
• 24‑hour support for physical and mental wellbeing.
• 1 paid volunteering day to give back to our communities.
• The Spotlight Awards.

So, what are you waiting for? Apply today and one of our team will be in touch.

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note:

We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.