Claims Executive

Claims Executive

£26,000 - £30,000

Full-Time, Office Based

Are you looking for an opportunity to build a rewarding career within the insurance industry? Whether you're an experienced Claims Executive or someone with exceptional customer service skills who is eager to learn, we'd love to hear from you.

We're recruiting for a well established and growing insurance brokerage that is passionate about investing in its people. Known for its friendly culture and collaborative approach, this is a business where your personality, enthusiasm, and willingness to develop are just as important as your experience.

The Role

As a Claims Executive, you'll be the first point of contact for customers, supporting them through the claims process and ensuring they receive a professional, empathetic, and efficient service from start to finish. Working alongside an experienced team, you'll liaise with insurers, clients, and third parties while developing your knowledge and progressing your career.

Key Responsibilities

Manage claims from initial notification through to settlement
Build positive relationships with clients, insurers, loss adjusters, and third parties
Keep customers informed throughout the claims journey, providing outstanding service at every stage
Ensure claim records and documentation are accurate and up to date
Negotiate and progress claims efficiently while maintaining compliance standards
Work collaboratively with colleagues to deliver the best possible customer experience

About You

We're looking for someone who:

Has previous claims handling experience or comes from a strong customer service background with a genuine interest in building a career within insurance
Is bubbly, personable, and confident communicating with a wide range of people
Has a positive attitude and is keen to learn and develop new skills
Is organised, proactive, and able to manage a varied workload
Takes pride in delivering exceptional customer service and building lasting relationships
Works well as part of a supportive team and enjoys a collaborative environment

What's on Offer?

Salary of £26,000 - £30,000, depending on experience
25 days holiday plus bank holidays
An additional day off to celebrate your birthday
Fully funded insurance qualifications and ongoing professional development
Excellent company benefits package
A welcoming and supportive team culture with genuine opportunities for career progression
If you're looking for a role where your personality is valued, your development is encouraged, and no two days are the same, this could be the perfect opportunity to take the next step in your career.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included