Casual Passenger Transport Assistant

Overview

We are looking for permanent and casual passenger assistants to join Telford & Wrekin Council’s Transport Team, responsible for delivering safe, reliable, sustainable, and innovative value for money transport services to residents of Telford.

Passenger Assistants support clients and their families and work as part of a team with a driver to ensure the safety, comfort, and dignity of all passengers at all times.

• Good communication skills (written and verbal)
• Organisational skills
• Excellent team player
• Positive and flexible attitude

Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.

• Competitive rates of pay
• Automatic access to a secure, flexible and tax‑efficient Local Government Pension Scheme
• Staff benefits and discounts including salary sacrifice schemes
• Free on‑site parking
• Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
• Free access to our employee assistance programme and confidential counselling

For an informal discussion, please contact Judith Pagett at or email  Submit a supporting statement outlining how you meet the Person Specification. A CV will not be accepted.

For further information, view the full job description and person specification.

Please note that Telford & Wrekin Council does not hold a sponsorship licence for visas.

At Telford & Wrekin Council, we celebrate a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.