Housekeeping Assistant

About the Role

As a Housekeeping Assistant at HC-One, kindness will be at the heart of everything you do. It shapes our care across Dementia, Nursing, Residential, and Specialist homes. Our residents have rich lives and personal stories, and by joining HC-One you help give something back through care, respect, and attention to detail.

• Cleaning bedrooms, bathrooms, and communal areas
• Following cleaning schedules and tasks set by the team lead
• Using cleaning products safely and adhering to hygiene procedures
• Supporting infection control and safety standards
• Helping with laundry and linen care
• Reporting any issues or necessary repairs

Some housekeeping experience is helpful, but full training is provided. You should be organized, manage your time well, pay attention to detail, and bring a positive, kind, and respectful attitude in all interactions with residents, visitors, and the team.

Safeguarding knowledge is mandatory: you must recognise potential abuse, harm, or neglect and know how to act. All colleagues must attend safeguarding training appropriate to their role and complete additional training as required. You should be able to seek advice and report concerns, including escalation if necessary.

Your right to work in the UK is required; sponsorship is not offered, and applications from those on a time‑limited visa will not be processed.

HC‑One values kindness in every action. Our core qualities are:

• Curious – asking questions and seeking understanding
• Compassionate – walking in the shoes of others
• Creative – finding practical ways to make things happen
• Courageous – supporting residents to live the life they choose
• Dependable – people can always count on us

We champion inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves.

• Full training provided
• Paid Enhanced DBS/PVG
• Free uniform
• Hourly rate based on experience and qualifications
• Company pension scheme
• 28 days annual leave, including bank holidays
• Group life assurance cover
• Wagestream – financial wellbeing and flexible access to pay as you need it
• Award‑winning learning and development programmes to support qualifications
• GP online consultation service for you and children under 16
• Colleague discounts – access to over 1600 high‑street discounts
• Employee Assistance Programme – independent confidential support 24/7/365
• Recognition schemes such as ‘Kindness in Care’ and Long Service Awards
• Refer‑a‑friend scheme up to £1000 per referral, depending on the role