Continuous Improvement Lead

Performance and Continuous Improvement Lead

Join to apply for the Performance and Continuous Improvement Lead role at Amey
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Title: Performance and Continuous Improvement Lead
Requisition : 8159

Location: Donnington, Catterick, York or East Midlands Area.

Hours of Work: 37.5, Monday - Friday

This post will require travel and working from operational locations (minimum of 3 days travel to sites as required). Driving License Essential.

Join our vibrant, inclusive community in Complex Facilities, Defence working on our Continuous Improvement function in driving data‑led improvement initiatives across the contract. The role will require positive engagement with our front‑line teams, including supply chains and National Accommodation Management Service (NAMS) representatives.

P&CI Coaches will operate pan‑contract and support in fostering and coaching CI within operations teams, ensuring staff are supported to improve at the operational level. They play an important part in being a positive ambassador for Amey with Service Families, stakeholder groups and the community.

• ‘Can do’ attitude
• Driven self‑starter
• Focused
• Eye for detail and consistency
• Passionate in their work
• Ability to work at pace with accuracy

• Collection and thorough analysis of complex data from diverse sources to provide insights to drive innovation and risk awareness to support informed decision making by Amey and the Defence Infrastructure Organisation (DIO).
• Determine trends within data sets and produce accurate reports to target improvements. Previous experience of A3 problem solving would be advantageous.
• Ability to drive and manage a varied workload often with tight deadlines.
• Lead continuous improvement projects using Lean, Six Sigma and project management methodologies to achieve goals and improvement outcomes.
• Challenge established ways of thinking and processes to eliminate waste.
• Share best practice with fellow P&CI Coaches fostering a team of Improvement excellence.
• Embedding within operations to identify cost saving and performance enhancing initiatives following Lean principles.
• Actively coach and mentor within RAMS to leverage a CI culture.

• Experience in data analysis, identifying trends and drawing together insights.
• Facilitating Lean/change management workshops with a variety of stakeholders.
• Driving change in an operational environment and knowledge of working within a B to B and B to C customer‑focused environment.
• Ability to work from site a minimum of three days per week.
• Desirable – previous experience as a Coach and Mentor.
• Desirable – ILM Level Three Award in Coaching and Mentoring qualification or equivalent or relevant experience.
• Desirable – Lean 6 Sigma or equivalent qualification supported by experience in an operational environment.

We welcome applications from a diverse range of candidates. Please note it is essential that all personnel obtain both BPSS, (Baseline Personnel Security Standard) and, in addition to BPSS, individuals must also obtain the appropriate security clearance level, such as Security Check (SC).

As a disability‑confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.

• Remuneration – Enjoy a competitive annual salary with potential yearly reviews.
• Career Growth – Shine in your career with advancement opportunities.
• Training Opportunities – Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
• Holidays – Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
• Pension – Generous pension scheme, with extra contributions from Amey.
• Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2
  
  Work scheme and access to discounted gym membership.
• Exclusive Discounts – Access our online portal filled with discounts from leading retailers, healthcare services and more,…