Retail Sales Advisor

Reference: MAY

Expiry date: 21:00, Fri, 5th Jun 2026

Location:

Telford

Benefits:
Free life assurance, 5% salary employer pension contribution (subject to employee contributions), profit share scheme after qualifying period, staff discounts, uniform, 33 days holiday with an allowance for selected bank holidays

Job Title: Saturday Retail Sales Advisor

We have an exciting opportunity for a friendly and reliable Saturday Retail Sales Advisor to join the team at our branch in Telford. Providing exceptional service to our customers in the branch, you will play a vital part in helping us serve customers and keeping the branch running smoothly – experience with our products isn’t necessary, if you bring great customer service and team‑working skills to the table, we’ll give you everything you need to succeed.

Located on Hadley Trade Park, our Telford Brewers store proudly serves local homeowners and trades people with the broadest range of decorating materials – customers will find everything they need in store including trade and designer paints from a wide variety of brands and all of the decorating materials needed to complete their home‑decor projects. Store opening times are Monday to Friday, 7am – 5pm and Saturday, 8am – 5pm.

• Providing exceptional service to customers in the branch to deliver upon our reputation for quality and service
• Using product knowledge to provide recommendations and help customers find the best product for their needs
• Mixing paint for customers, processing orders and requesting stock from within the Branch network
• Developing sales of the Company product ranges
• Building relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promoting seasonal and special items, including merchandising goods in‑store to increase visibility and sales
• Assisting with stock maintenance in the branch, unloading all stock received, storing promptly and in line with Company procedures
• Unloading deliveries and ensuring stock is distributed throughout the store

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience would be advantageous but not essential, as full training will be given to the right candidate

• Competitive salary – £13.48 per hour plus pension and company benefits
• 33 days holiday, including an allowance for selected bank holidays – increasing with service (pro‑rata for part‑time)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Stream – a money‑management app that gives you access to a percentage of your pay as you earn it
• Employee Assistance Programme – accessible to colleagues, partner/spouse, and dependents
• Virtual GP service for yourself and any dependent children to access unlimited medical advice when you need it
• Medicash – an optional funded scheme where you can claim money back for routine healthcare treatments
• Brewers colleague discounts giving you huge savings on home improvements
• Discounts and rewards with selected partners – major high‑street brands, supermarkets, etc.
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans, and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive induction programme and ongoing development
• After a qualifying period you will also be eligible for additional benefits such as profit‑related pay, enhanced maternity/paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District

Note:

Bank holidays – you will be required to work on selected bank holidays each year, with shifts shared fairly across the team.

We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and will support any reasonable request where we can.