Distributor Sales Assistant

Telford

Sales

Full time

Permanent

The Whittan Group is the largest manufacturer of steel storage products in the United Kingdom. Operating through a number of market leading brands; we design, manufacture and install storage solutions for commercial and industrial environments in the UK and Europe.

We are looking for a Distributor Sales Assistant to support the sales and distribution team by coordinating day to day operations, assisting with order processing, maintaining accurate records, and providing customer support to ensure smooth and efficient distribution of products. This role plays a key part in driving sales performance, enhancing distributor relationships, and ensuring that customers receive timely, high-quality service.

• Handling daily sales enquiries, including specification and design using D360 software.
• Assist the sales team in managing distributor accounts, ensuring orders are processed accurately and on time.
• Maintain and update sales databases, price lists, and distributor records.
• Coordinate with logistics and inventory teams to ensure product availability and timely deliveries.
• Handle inquiries from distributors, providing product information and resolving issues in a professional and timely manner.
• Monitor sales performance metrics and provide regular updates to the sales team and management.
• Ensure compliance with company policies, sales agreements, and pricing structures.

• Previous experience in sales support, customer service, or distribution (preferred).
• Strong organisational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills for dealing with distributors and internal teams.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM or ERP systems.
• Ability to work in a fast paced environment and adapt to changing priorities.

• Competitive Salary
• Commission Scheme
• 33 days holiday per annum including bank holidays
• Company pension
• Life assurance
• Employee discount scheme
• Long Service Awards
• STAR Awards
• Employee Assistance Programme
• Support from Trained Mental Health First Aiders
• Cycle2
  
  Work Scheme
• Medicash Scheme
• Flexi Holiday Scheme

The Whittan Group promotes equality of opportunity in that everyone who works for us and any job applicants will be treated equally, regardless of gender or gender reassignment, age, ethnic or national origin, nationality, race, colour, marital or civil partnership status, pregnancy or maternity, disability, sexual orientation, religion or belief.