Sales Manager

Job

Exempt

Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we’re leading the industry with innovation and a safety‑first mindset.

Oldcastle Infrastructure – Built For Life from Oldcastle Infrastructure on Vimeo.

The Sales Manager provides leadership to a Sales Team to manage the customer value stream from prospecting to close of business through excellent customer service, while meeting or exceeding revenue targets. The Sales Manager manages the following functional areas:

• Outside Sales team, responsible for prospecting through the project award.
• A best‑in‑class Estimating department, to meticulously complete take‑offs, pricing and quotes.
• Partnering with other key Oldcastle Infrastructure (OI) functional areas such as production, engineering and transportation in a timely manner.
• Engaging with other CRH company, building relationships and collaboration.

The Sales Manager is charged with assembling and leading a team to identify and capitalize on opportunities while providing an excellent customer experience.

This role is based out of our plant in Telford, PA.

• Manages, trains and mentors a team of O.S.R's that will spend the majority of their time on the road in‑front of contractors, developing relationships, building and maintaining specifications, and closing project deals, while also driving OI interests in the marketplace.
• Manage, train and mentor a team of Estimators towards completing take‑offs, improving accuracy of quotes and maintaining response times that align with customer expectations.
• Implements and manages a system that generates leads through professional sales tactics and networking within the engineering and contractor community.
• Develops and implements strategic sales plans to accommodate sales goals.
• Reviews market analytics to determine customer needs, market‑based pricing, and discounts.
• Responds to customer’s needs in a focused and service‑oriented manner, quickly addressing issues to provide positive results, demonstrating knowledge of our customer’s business needs and expectations, effectively applying knowledge and skills to problem‑solve individual circumstances.
• Implements and manages systems that provide complete and accurate quotes that are consistently formatted and provided within a timely manner, tailored to the customer’s project needs.
• Provides market‑based pricing based upon Outside Sales Representative and Estimator feedback, meticulously tracks won/lost jobs and has a general pulse on the marketplace. Maintains and updates in real time, market‑based price list for Outside Sales Representative and Estimators to work from. Ensures each team manages their time appropriately.
• Provides professional and timely communication with internal departments to ensure seamless customer service support (engineering, purchasing, production, delivery, accounting).
• Routinely completes ride‑along with Outside Sales Representatives for customer and jobsite visits to strengthen relationships, gather market information, learn of new opportunities, and show Oldcastle’s value as a business partner.
• Develops and maintains a strong base of product knowledge and explores potential new product opportunities.

• Coaching and Developing Others – Provides quality time and planned commitment to direct reports and provides processes and opportunities for them to understand their strengths and limitations in relation to a range of high‑quality and relevant competencies.
• Deliberative Decision Making – Gathers, considers, and evaluates all relevant information to make logical conclusions before being moved to action.
• Driving Results – Motivates individuals to achieve and exceed goals by establishing accountability,…