Sales Excellence Manager M​/F​/D

As a Sales Excellence Manager M/F/D you will report to the Marketing & Sales Managing Director – Senior Director West in the Sales based in Telford for a Permanent contract.

• Drive commercial performance by optimising sales processes, strengthening sales capabilities and ensuring operational discipline across Sales and Customer Care teams.
• Support the definition and execution of the sales strategy, including leading the annual sales planning cycle in line with Group principles.
• Monitor sales and customer performance, develop KPIs and dashboards, and drive corrective actions through data‑driven insights.
• Improve end‑to‑end sales processes and champion CRM adoption, governance and best‑practice methodologies (pipeline, forecasting, account planning).
• Build sales capabilities through training, onboarding programmes, playbooks and tools, in close partnership with Sales leaders and HR.
• Act as a key cross‑functional partner (Marketing, Finance, Operations) and contribute to continuous improvement, innovation and Group Sales Excellence initiatives.

• You have proven experience in Sales Operations, Sales Excellence, Commercial Management or similar roles.
• You bring strong analytical skills, with the ability to turn complex data into clear insights and concrete actions.
• You are proficient with CRM systems, Power BI tools and Excel.
• You demonstrate excellent communication, stakeholder management and project leadership skills.
• You are able to influence without authority and drive change in a fast‑paced, cross‑functional environment.
• You combine a strategic and commercial mindset with a process‑oriented, data‑driven and digital approach, and strong coaching skills.

• Personalized onboarding experience program designed to make your first days smooth.
• Opportunities to learn and grow through Hager Group's awarded Hi University.
• Internal career opportunities, over 25% of our recruitments are through internal mobility.

• Once your CV has been selected, you will be contacted by a recruiter for an initial phone exchange.
• You will be invited for a first interview with the hiring manager & the recruiter.
• A second interview will be then organized with the N+2 & the HR manager.

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