Marketplace Executive

The Opportunity

Vivactive is an award-winning, fast-growth eCommerce business based in Telford. This role gives you the chance to shape the future of our marketplace success and to directly influence growth from £0 to £5m in sales.

Marketplace Management

• Oversee the day‑to‑day performance and optimise our marketplace channels
• Manage marketplace account health, working closely with operational teams to maintain excellent performance standards and deliver a seamless customer experience
• Deeply understand processes and performance to scale an efficient business
• Manage product listings to maximise visibility, traffic and conversion
• Monitor pricing, promotions, inventory and account performance
• Conduct regular listing audits to ensure compliance and accuracy
• Review performance and interpret data to influence change with the operation and identify growth opportunities to improve conversion rates
• Liaise between external and internal partners to maintain and optimise marketplace feeds and product templates
• Troubleshoot feed errors and system issues
• Manage repricing strategies and stock buffers
• Support automation and integration improvements across channels
• Feedback to Management and suggest positive action to influence change

We’re looking for someone who is commercially aware, highly organised and passionate about eCommerce growth.

• Experience managing Amazon Seller Central and other online marketplaces
• Strong analytical and reporting skills with confidence using Excel
• Experience of analysing data to influence positive change that has contributed to delivering an increase in conversion
• Excellent attention to detail, organisational skills and the ability to work independently
• A proactive mindset with the ability to manage multiple priorities
• Strong communication and collaboration skills
• Understanding of SEO, marketplace PPC and feed optimisation
• Experience with in eCommerce, retail, healthcare or outdoor/gardening categories is advantageous
• Knowledge of Rithum (Channel Advisor) or similar multichannel platforms
• Familiarity with tools such as Helium 10 and Wise Robot or similar platforms is advantageous

This is more than just another eCommerce role — it’s an opportunity to join a business investing heavily in marketplace growth, where your contribution will have visible impact from day one.

• Flexible start and finish times
• Hybrid working with one day per week from home
• Your birthday off
• Ongoing training and development opportunities
• Recognition and reward schemes
• Complimentary refreshments
• Summer company events and BBQs
• A business that genuinely values employee wellbeing and sustainability

Apply now and help shape the future of our marketplace success.

Vivactive is an equal opportunities employer. We are committed to creating an inclusive and diverse workplace where all employees and applicants are treated with dignity and respect. We do not discriminate on the basis of age, disability, gender, gender identity or expression, marital status, race, ethnicity, nationality, religion or belief, sexual orientation, or any other characteristic protected by law.

We actively encourage applications from individuals of all backgrounds and are dedicated to providing equal access to employment, development, and progression opportunities. Our recruitment and employment practices are based on merit, skills, and experience.