Sales Development Representative

About Carrier

Carrier Global Corporation is a global leader in intelligent climate and energy solutions. We create innovations that bring comfort, safety and sustainability to life in temperature control, air quality, and transportation. Since inventing modern air conditioning in 1902, we have enhanced the lives we live and the world we share through a world‑class, inclusive workforce that puts the customer at the center of everything we do.

Sales Development Representative

Telford, on site

Permanent, full time

The role drives business growth by proactively engaging with new and existing B2B customers while working closely with internal teams to ensure a seamless customer experience. It supports lead generation, opportunity development, and ongoing account activity and acts as a central link between sales, marketing, operations, and customers. A core focus is building and maintaining strong relationships with installers, contractors, distributors and wholesalers, acting as a trusted contact and identifying opportunities to support sales growth and long‑term partnerships.

• Daily collaboration for lead and opportunity handover or follow‑up, sharing regional knowledge and information.
• Collaborate on lead generation campaigns and marketing initiatives, and identify opportunities arising from customer events.
• Handle complex product queries, troubleshoot, and resolve issues.
• Track orders, deliveries and stock availability.
• Respond to invoicing and credit control queries.

• Excellent verbal and written communication skills.
• Previous experience in business development and cold calling (B2B).
• Resilience, adaptability and strong attention to detail.
• Ability to learn quickly and understand technical product information related to heating and cooling systems to support cross‑ and up‑selling.
• Good command of computer and MS Office.
• Effective collaboration with the external sales team and support of its objectives.
• Capacity to work independently, take initiative and manage workload efficiently.
• Fluent in English.

• Base salary plus sales bonus.
• Pension scheme.
• 25 days holiday plus bank holidays.
• Life insurance.
• Comprehensive onboarding training.
• Small but supportive team.

Annual salary between £19,800.00 and £37,200.00, depending on skills, education, experience and other qualifications.

Short‑term cash incentives may be awarded subject to plan requirements.

Competitive total rewards package including other benefits and well‑being programmes. Offerings vary by role and location to support employees’ health, security and success.

Carrier is committed to equal treatment and non‑discrimination. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Applications will be accepted for at least 14 calendar days from the job posting date (1 June 2026).

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Technology‑enabled tools may support parts of the recruitment process, with oversight by people.

For candidates requiring reasonable accommodation during the application or interview process, please contact C