Night Concierge - Part-time

Contract
:
Permanent, Part-time (13 hours per week)

Hours
:
Every Wednesday 8pm – 9am*

Location
:
Woodlands View, Woodside, Telford, TF7 5UL

Final date to receive applications
:
Sunday 4 January 2026 – Please apply early, as we may close the vacancy early if we receive a high volume of applications.

Interview Location
:
Woodlands View, Telford

Woodlands View is a supported housing scheme in Woodside, Telford, providing accommodation and tailored support for young people aged 16 to 32 with complex needs. Our aim is to empower young residents to live independently by helping them manage their income, build essential life skills, and achieve their personal goals.

Working in partnership with Telford and Wrekin Council, we deliver a 24‑hour housing service that enables young people to improve their lives and move toward greater independence.

If you have a passion for helping others and delivering great customer service, you belong at Bromford.

As a Night Concierge, you’ll play a vital role in maintaining the safety, security, and wellbeing of customers and the building during the night. Your presence helps create a calm, stable environment and ensures any incidents are managed appropriately. No two nights are the same, and your support will make a real difference to the lives of vulnerable young people.

• Monitoring the safety and security of the building during night hours
• Identifying and reporting any risks or concerns promptly
• Responding quickly and calmly to incidents or emergencies
• Building positive, professional relationships with customers
• Maintaining accurate records and logging any incidents
• Completing administrative tasks as needed

• Has a positive attitude and genuine desire to support vulnerable young people
• Is calm, confident, and able to communicate effectively
• Demonstrates inclusivity, respect, and a commitment to equality and diversity
• Is confident overseeing site safety and following health and safety procedures
• Can manage or de‑escalate anti‑social behaviour when necessary
• Has experience in supported housing or a similar setting (desirable but not essential)

• This role requires an enhanced DBS check
• Must be able to work on‑site at Woodlands View, Telford
• Interviews will take place at the scheme location
• Flexibility to cover additional shifts may be required, and we’ll always aim to give as much notice as possible

By joining Bromford (part of Bromford Flagship), you become part of a leading housing provider delivering community‑focused services across the Midlands and South West. We have a local approach, all backed by the scale and ambition of the Bromford Flagship group. Join us to help create communities where people can feel secure and thrive.

We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level
2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us, particularly those who have been historically under‑represented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.

• Flexible benefits
• Learning and development
• Private medical cover
• Work‑life balance
• Pay and financial wellbeing
• Health and wellbeing

• Entry level

• Part‑time

• Other

• Non‑profit Organizations