Education Welfare Officer

Education Welfare Officer Attendance, Welfare and Family Support Telford Park School

Help Every Child Achieve, Belong and Thrive

At Telford Park School, we believe that everychild deserves the opportunity to achieve academically, belong within our community and thrive as an individual. Excellent attendance is fundamental tothis vision.

We are seeking a passionate, resilient andhighly organised Education Welfare Officer to join our ambitious team.

This is an exciting opportunity to make a genuine difference to the lives ofyoung people and their families by helping pupils overcome barriers to attendance, engagement and success.

Working alongside our Attendance Champion,safeguarding team, pastoral leaders and external agencies, you will play apivotal role in improving attendance, strengthening family engagement and ensuring that vulnerable pupils receive the support they need to attend schoolregularly and flourish.

You will lead on attendance casework, familyliaison and targeted intervention for pupils whose attendance is causingconcern, particularly those at risk of persistent or severe absence.

You will:

• Identify attendanceconcerns early and coordinate effective support.
• Build strong, positive relationships with pupils and families.
• Conduct attendancemeetings and home visits where appropriate.
• Work closely withsafeguarding, SEND and pastoral teams to remove barriers to attendance.
• Support pupilsexperiencing anxiety, social difficulties, safeguarding concerns or othervulnerabilities.
• Coordinate attendanceplans, reintegration support and multi-agency interventions.
• Maintain accurate records and contribute to attendance reviews and reports.
• Work with external agencies and the local authority where additional support or escalation is required.

This is a role for someone who understands thatattendance is not simply an administrative issue. It is often a safeguarding,welfare and inclusion issue that requires persistence, compassion and professional challenge.

We would love to hear from candidates who have:

• Experience working with children, young people and families.
• Experience with in education, pastoral care, safeguarding, family support, youth work, social care or a related field.
• Excellent communication and relationship-building skills.
• The ability to work positively with families while maintaining high expectations.
• Strong organisational and record-keeping skills.
• An understanding of safeguarding and the challenges faced by vulnerable children and families.
• The ability to remain calm, professional and solution-focused when managing complex situations.

Experience of attendance casework, educationwelfare work, Early Help processes or multi-agency working would be highly desirable.