Customer Service Rep - CSR

Description

CUSTOMER SERVICE REP - Tuesday
- Saturday

Kilter Termite and Pest Control is hiring Customer Service Representatives.

• We will train you!
• This is a Tuesday
  - Saturday position
• Answer calls
• Schedule appointments & jobs
• Collect payments
• Input customer information & remote deposits
• Follow company policies and guidelines in assisting both external and internal customers

• Answer Customer's calls and questions
• Respond to technicians' needs
• Schedule appointments for Inspectors/Technicians
• Works closely with all Managers to ensure open communication and outstanding customer service is delivered consistently.
• Document Accounts Receivables and follows up on outstanding invoices for collections.
• Other duties assigned

Why Choose KILTER TERMITE & PEST CONTROL

• People oriented Company Culture
• Weekly pay with Direct Deposit
• Paid Holidays
• Paid Time Off
• Sick Pay
• 401k Plan (Matching)
• Medical Insurance
• Dental Insurance
• Vision Insurance

Job Type
:
Full-time

Salary
: $18.00 - $25.00 per hour

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• 8 hour shift
• Tuesday
  - Friday 9am-6pm
• Saturday - 7am-4pm

• Bonus pay

• High School Graduate.
• Must have phone experience, outbound calls & heavy inbound calls.
• Must have a strong attention to detail.
• Must be proficient in the English language.
• Must be tactful, considerate and courteous to all customers and coworkers.
• Must possess an ability to achieve and deliver a high level of customer satisfaction..
• Must have the ability to multi-task.
• Previous Account Receivable and Collection experience is a plus, but not required.
• Willingness to work and ready to learn.