Community Banker

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Title: Community Banker

Division: 06 - Retail Banking

Branch: RBC 10 - Temecula

Located at: 40705 Winchester Road, Suite 6, Temecula, CA 92591

Job Type: Non-Exempt/Prime-Time (32-38/hours/week)

Hourly Range: $19.00 - $22.00 per hour

Founded in 1956 by Gordon Blunden, Provident Savings Bank was built on the vision of creating a lasting business that would serve the community for generations. Our mission is to empower and support our community by offering exceptional financial services with integrity and a personalized touch. We foster a positive, supportive work environment for our employees, providing opportunities for professional growth, competitive benefits, and a culture of respect and collaboration.

By investing in our team, we ensure they can deliver the best service to our customers. Together, we focus on building enduring relationships, supporting local growth, and contributing to the overall prosperity of our community.

The Community Banker is responsible for providing superior customer service at the retail banking center, receiving and processing funds as required, balancing out all daily transactions, and successfully cross‑selling services and products of the Bank. This is a prime‑time position, which typically involves working between 35 and 38 hours per week. The role is also eligible for a comprehensive benefits package, including medical, dental, and vision insurance, as well as accrued vacation, sick leave, and personal time.

• Monday through Thursday:
  Approximately 8:30 a.m. to 5:30 p.m.
• Friday:
  Approximately 8:30 a.m. to 6:30 p.m.
• Saturday:
  Approximately 9:30 a.m. to 2:30 p.m. (half‑day shift)

• Manager:
  Branch Service/Operations Manager
• Next‑Level Manager:
  Community Banking Manager
• Senior Manager:
  Senior Vice President, Retail Banking

• Will meet or exceed all established goals and objectives for this position.
• Performs all tasks in full compliance with established policies and procedures; such tasks to include posting deposit and withdrawal transactions, and handling all check‑cashing requests in full compliance with Regulation CC.
• Maintain and ensure that approved cash drawer limits are adhered to as outlined in the cash control procedure, and maintains proper records of all transactions; balancing of cash drawer on a daily basis in a timely manner; when required, may assist in proofing daily transactions.
• Responsible for designated duties, which may include completion of money order, or cashier checks, and processing of loan payments; ensuring proper identification of customer is received and collects service fees, as applicable; and merchant transactions as required.
• Professionally and effectively maintain a level of communication throughout all customer interaction including the need to explain various decisions made on transactions.
• Ensures that all security procedures are adhered to. These procedures include opening and closing procedures, cash drawer limits, dual control functions, elder abuse reporting, and compliance with BSA regulations.
• Actively generates new business relationships and participates in outside sales activities including: cold calling, prospecting, community events, telemarketing, Bank‑At‑Work events, etc. Must possess strong presentation skills and the ability to creatively develop new business relationships inside and outside of the branches. Requires flexibility to participate in offsite business development endeavors and will maintain a business pipeline.
• Arranges for transfers between accounts; and handles loan payment transactions. Accurately prepares documents, i.e., allotment visa debit card applications, visa debit card lost/stolen, as well as filing of various records relating to accounts.
• Assists in the handling of daily mail, including the processing of deposits and loan payments, Responsible for the proper control of cash, as well as protection of confidential financial information, to include non‑disclosure of password and teller number, and control…