Assistant Property Manager

Assistant Property Manager

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As an Assistant Property Manager II at Coastline Equity, you will play a pivotal role in delivering high‑quality service and care to our tenants and supporting the property management team with daily operations. You will partner closely with a Senior Property Manager to ensure our properties are compliant, well‑maintained, and efficiently operated. With a focus on tenant satisfaction, vendor coordination, and operational excellence, your work will directly impact the performance of the properties and the experience of our residents.

Between $22- $24 hourly

• 401(k)
• Company parties
• Dental insurance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

• Tenant & Vendor Communication
• Serve as a point of contact for tenant and vendor needs, ensuring all interactions reflect a Customer First attitude.
• Respond to phone calls, voicemails, and emails promptly and professionally.
• Handle after‑hours and emergency on‑call duties, providing responsive service during high‑stress moments.
• Collaborate with Senior Property Manager to ensure timely and high‑quality maintenance services.
• Bid, schedule, and follow up on all repair work, maintaining documentation in App Folio.
• Conduct move‑in, move‑out, and routine inspections to ensure habitability and safety.
• Assist with vendor insurance documentation coordination and ensure vendors are approved for work.
• Support rent collection processes including delinquency follow‑ups and rental agreement enforcement.
• Prepare and manage related documentation for proceedings when needed.
• Help manage and verify rent rolls and ensure all tenant‑related documentation is accurate.
• Submit invoices for A/P processing, track vendor payments, and manage invoice‑related documentation.
• Maintain complete and accurate tenant, vendor, and maintenance files in App Folio.
• Oversee key tracking systems and ensure physical and digital organization is maintained.
• Assist with scheduling appointments with prospective tenants, vendors, and internal teams.
• Leverage property management tools such as App Folio for work order tracking, documentation, and calendar/task management.
• Identify areas for process improvement through technology and workflow automation, including AI.
• Stay current on industry‑related systems and software updates.
• Maintain a collaborative relationship with the Senior Property Manager and other departments.
• Help ensure regulatory compliance, maintain clean and safe work areas, and support property safety practices.
• Participate in internal initiatives to improve operations, documentation, and interdepartmental workflows.

• Problem Solving:
  Addresses challenges with creativity and resourcefulness.
• Action‑Oriented:
  Tackles daily operations with energy and a get‑it‑done mindset.
• Communication:
  Clear, respectful, and consistent in both written and verbal interactions.
• Calendar & Task Management:
  Keeps schedules and to‑do lists on track with strong attention to detail.
• Risk Awareness:
  Recognizes potential issues and takes proactive steps to mitigate them.
• Customer Service Focus:
  Understands the importance of tenant retention and positive vendor relations.
• Tech & AI Readiness:
  Comfortable using digital tools and exploring new platforms for efficiency.

• 1+ years of office experience working in an office or administrative setting.
• 3+ years of customer service experience in a fast‑paced or high‑volume environment.
• Strong organizational and verbal/written communication skills.
• Demonstrated ability to multitask and manage a full task list with prioritization.
• Interest in real estate and obtaining a California Real Estate License within the two year.
• Comfort with emergent and high‑pressure situations, including emergency response.
• Proficiency in Microsoft Office Suite.

• Prior experience in property management, leasing, maintenance coordination, or inspections.
• Familiarity with property management software, preferably App Folio.
• Understanding of rent collection…