Shift leader, Restaurant​/Food Service

Base pay range: $21.25/hr - $23.25/hr

As a Shift Leader, you’ll lead your team to ensure exceptional service and smooth operations during your shift. You’ll create fire‑grilled experiences that keep guests coming back while growing as a leader.

• Manage restaurant opening and closing procedures, including security protocols.
• Co‑ordinate crew tasks for setup, food prep, and cleaning.
• Conduct inventory checks and update the inventory system; handle food deliveries, ensuring accuracy.
• Ensure customer service and speed of service metrics meet company goals and standards.
• Maintain restaurant cleanliness according to EPL and health code safety standards; uphold safety practices and QSC standards.
• Prioritize team members’ tasks during shift; enforce break policies and adjust shift staffing based on sales volume.
• Monitor and adjust food production; consult with the Area Leader as needed.
• Train and support team members on new products and operational procedures.
• Handle operating duties such as assigning and opening cash registers, handling phone calls, verifying catering orders, and overseeing company funds; perform safe and cash drawer audits, prepare deposits, and consult the Area Leader for compliance guidance.
• Continuously strive to exceed customer expectations and satisfaction; greet and assist customers in a friendly manner.
• Perform other duties assigned by management to support restaurant operations.

To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation will be provided to enable individuals with disabilities.

Education/

Work Experience:

• High school diploma or equivalent (GED) preferred.
• Must be certified on all EPL SPECS positions or have 1+ years of restaurant supervisory experience and pass the EPL Food Safety Audit (FSA) class after hire.

• Competitive pay
• No overnight hours
• Free meal during your shift
• Employee discount on food
• Excellent career growth potential (we promote from within)
• Flexible Scheduling:
  Full‑Time or Part‑Time hours
• Medical, Dental, and Vision Insurance*
• 401(k) Plan with match and immediate vesting (must be at least 21 to participate)
• Paid vacation**
• Paid sick time
• Employee Assistance Program
• Flexible spending accounts, Legal Insurance, and Pet Insurance*
• Discounts on theme parks, movies, sports events, hotels and more…
• Eligibility for these benefits is based on the average hours worked per week within a 12‑month period.
• Eligibility begins after completing at least 12 months of employment, averaging 33 hours of work per week.

When it comes to our people, our motto is:
Let them cook. We see you as our secret ingredient. Whether cooking in the restaurant or working in the support center, you’re the passion, ideas, and energy that brings the flavor to our fire‑grilled chicken. We pride ourselves on providing a place where you can express, develop, and belong—while enjoying a healthy balance.

Seniority level

Mid‑Senior level

Employment type

Part‑time

Job function

Management and Manufacturing

Industries

Restaurants