Retail Sales Coordinator

• 1. To assist the manager in fulfilling financial goals for the retail department.
• 2. To promote the winery, keeping in mind the best interests of the winery and the best interests of the customers.
• 3. To be able to provide backup and carry out the responsibilities of the retail manager when necessary.
• 4. To provide support and suggestions to the manager in a trustworthy and confidential matter.
• 5. To continually strive to make the retail store attractive and interesting area destination, using displays, signage advertising and innovative retail merchandising.

• 1. Keep track of Champagne inventory daily and restock gondolas.
• 2. Place wine orders on Thursday for Friday morning delivery & Sunday afternoon or early in the week to restock after the weekend.
• 3. Maintain needed supplies for the gift shop such bags, tissue paper, register paper, daily report forms, after-hour sales forms, jazz forms, shipping forms & office supplies
• 4. Become familiar with retail inventory, perform monthly inventory and make notes for the manager when items need reordering and to make the manager aware of damaged or missing merchandise.
• 5. Have a working knowledge of such jobs as:
  Inventory, opening and closing, salesclerk responsibilities and to be able to supervise and participate in cleaning and maintenance. Know how to check in new merchandise, price and inventory.
• 6. Handling cash register, balancing cash drawers.
• 7. Assist the manager with all purchases including deciding on new merchandise, filling out purchase orders, calling in orders and setting up new accounts. Have all orders approved by the manager.
• 8. Immediate inventory of all shipments received. Checking in merchandise against the purchase orders, setting the price, marking the items, recording in each manufacturer’s individual file and stocking the shelves.
• 9. Entering new items into the computer for inventory and updating prices. Approving payment invoices for merchandise received.
• 10. Scheduling of retail staff making sure all shifts are covered before approving requests for days off, etc.
• 11. Club membership. Execute monthly clubs’ membership charges, shipping wine orders/club commission
• 12. Handling customer service issues

PHYSICAL REQUIREMENTS:

Must be able to lift cases of wine of 50 pounds.

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

• How many years of customer service experience do you have?

• Wine sales: 3 years (Preferred)