Part Time Facilities Coordinator

Company Overview

From commercial office space and manufacturing to multi‑site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self‑performed site‑based operations to energy‑efficiency upgrades and supplier‑managed interior/exterior maintenance.

Under general supervision, the Facilities Coordinator is wholly responsible for all aspects that pertain to the designated customer account(s). The role involves telephonic and electronic follow‑up and closing of open work orders, ensuring contractual obligations are met on time. The coordinator is the main point of contact for assigned customers, handling daily communications, updates, escalations, and all AP, billing and service provider issues.

• Perform administrative support including ordering, vendor management, scheduling, reporting, purchase order coordination, and any other task assigned by supervisors.
• Provide administrative, technical direction, and supervision to subcontracts in completing work assignments.
• Interface with all departments to ensure equipment operates properly and prevent service disruption.
• Respond to requests for maintenance and repair of facilities, including HVAC, security components, IT equipment, and emergency situations.
• Maintain records, files, controls, and procedures to ensure effective management and work production.
• Maintain a strong safety program within EFS Guidelines.
• Maintain effective communications with employees, management, contractors, and customers.
• Participate in budget/forecasting and identify cost‑reduction opportunities across all functions.
• Conduct daily and weekly reporting on open work orders for supervisor review.
• Keep accurate files of all office‑related issues, ensuring they are up to date and complete.
• Communicate with supervisor on work performed and preventive maintenance.
• Attend weekly staff meetings and safety training.

• Associate’s Degree and/or equivalent experience.
• Minimum of two years of experience in facilities maintenance, property management or customer service.
• Experience managing service delivery for trades labor such as Electrical, HVAC, Plumbing, or Roofing preferred.
• Bi‑lingual English‑Spanish preferred.
• Advanced proficiency in MS Windows Applications, including MS Excel and Word.
• Typing speed of at least 50 words per minute and strong writing skills.
• Professional and friendly demeanor, willingness to go above and beyond.
• Ability to work under pressure, make correct decisions with limited input, and determine when to escalation.
• Effective communication with all functions of Operations staff and Call Center Operations team.
• Critical thinking and problem‑solving skills.
• Maintain a courteous, professional demeanor at all times.
• Display confidence, punctuality, reliability, and strong work ethic.

We offer employees a competitive salary and benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

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