Sales Admin & Cust Service B4 III
Job in
Tempe, Maricopa County, Arizona, 85285, USA
Listed on 2026-01-12
Listing for:
The Fountain Group
Contract
position Listed on 2026-01-12
Job specializations:
-
Administrative/Clerical
Job Description & How to Apply Below
Overview
We are a national staffing firm and are currently seeking a Case Manager for a prominent client of ours. This position is based in Tempe, AZ
.
Compensation: $25–$32/hr to start
Duration: 12-month assignment with potential extension based on performance and budget
Schedule: Monday–Friday, 11:00 AM – 8:00 PM (Hybrid)
Key Responsibilities- Serve as a Subject Matter Expert (SME) on assigned programs, managing patient cases across multiple communication channels (phone, chat, email, etc.) while navigating insurance coverage and financial assistance programs with professionalism and compliance.
- Follow established protocols, call guides, and service standards (SLAs, KPIs) to ensure accurate case processing, thorough documentation, and timely follow-up—leveraging dual monitors and CRM tools.
- Collaborate with cross-functional teams, respond promptly to internal tasks and notifications, escalate complex issues as needed, and contribute ideas to improve efficiency and patient support outcomes.
- High School Diploma or GED — Required
- 3+ years of experience in patient service support — Required
- Proficiency in Microsoft Office Suite — Required
- Experience with data entry
, CRM platforms
, or case management systems — Preferred - Bilingual (English/Spanish) — Preferred
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×