Sales Operations Support
Listed on 2026-01-12
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Business
Customer Success Mgr./ CSM, Client Relationship Manager, Business Administration -
Sales
Sales Development Rep/SDR, Customer Success Mgr./ CSM, Client Relationship Manager, Business Administration
iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a dynamic, motivated individual to join our growing team as a Sales Operations Specialist
! iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 12 years, reflecting our strong team and culture.
The Sales Operations Specialist plays a crucial role in our team. You will be a key contact between the company and vendors, supporting the sales team and acting as a liaison. Responsibilities include processing sales orders, invoicing, shipment tracking, handling returns, reconciliation, AP/AR, and more. Experience at a Value Added Reseller is a plus!
Qualifications:- Excellent written and verbal communication skills
- Strong organizational and time-management skills
- Ability to work efficiently both independently and in teams
- Proficiency in Microsoft Office, especially Excel, and quick learner of new software
- Financial background and skills
- Ability to multitask effectively
- Consistent work ethic and adherence to values and principles
- Provide excellent customer service and resolve customer requests
- Support sales by managing order processing within internal systems, including:
- Providing shipment tracking to customers and Account Managers
- Collaborating with Accounting on AP/AR processes
- Managing return requests with customers and manufacturers
- Order modifications and updates
- Generating and distributing reports
- Process shipping label requests
- Perform additional duties as needed
- Sitting and keyboarding at a computer for 8 hours daily
- Communicating verbally with clients and coworkers
- Hearing requirements for in-person, phone, and other sounds
- On-site at Tempe HQ if local to Phoenix, AZ
- Remote candidates considered if outside a reasonable commute
- Health, Vision, Dental, and Life Insurance
- Paid Vacation and Holidays
- 401K plan with company match (after 1 year)
- In-house fitness center
* iT1 is an equal opportunity employer. Employment decisions are made without regard to race, religion, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.
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