Project Manager, Operations Management, Change Management

Who We Are

Because health is personal. That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives.

Learn even more about the work that drives us at

Ready To Build the Systems That Turn Ideas Into Results?

What You'll Actually Do

• Lead operational projects end-to-end: Manage initiatives from planning through implementation and stabilization, keeping delivery on time, within scope, and aligned to business objectives.
• Drive efficiency initiatives: Push forward projects focused on operational efficiency, cost reduction, workflow optimization, and service improvements across the organization.
• Coordinate cross-functional teams: Bring together Claims Operations, Finance, IT, Compliance, Vendor Management, and external partners to keep initiatives moving in the same direction.
• Build project infrastructure: Develop project plans, timelines, risk assessments, status reporting, and implementation strategies that keep every initiative on track.
• Identify improvement opportunities: Spot process gaps and recommend operational enhancements before they become bigger problems.
• Track performance metrics: Monitor project performance, cost savings opportunities, and operational outcomes to prove initiatives are delivering real value.
• Manage stakeholders and risk: Facilitate stakeholder meetings, deliver project updates, and escape risks or barriers before they derail progress.

What You Bring to Our Team

Education & Experience:

• Bachelor's degree in Business, Healthcare Administration, Operations, Project Management, or related field preferred
• 5+ years of project management, operations, or process improvement experience, specifically within healthcare, claims, or insurance environments
• Track record managing multiple concurrent projects in a fast-paced environment
• Experience with process improvement methodologies or operational optimization initiatives preferred

Technical

Skills:

• Microsoft Office applications including Excel and Power Point
• Project management tools and software
• Process improvement methodologies

Physical Requirements

• Must be able to remain in a stationary position 50% of the time.

• The person in this job needs to occasionally move inside the office to access office machinery, filing cabinets, and meeting facilities.

• Constantly operates a computer and other office productivity machinery, such as copy machine, computer printer, calculator, etc.

• Frequently positions self to maintain files in file cabinets.

• Frequently move boxes or equipment weighing up to 25 pounds.

• Must communicate information and ideas so others understand. Must be able to exchange accurate information in these situations.

• Must be able to observe details at close range.

Disclaimer

This job description is not intended to contain a comprehensive list of activities, duties, or responsibilities, but constitutes a general description of the scope and function of the role within the company. Activities, duties, and responsibilities are subject to change at any time with or without notice.

Benefits

The Highlights:

• Competitive base salary and benefits effective day one
• Comprehensive medical and dental through our own health solutions (yes, we use what we build)
• Unlimited PTO—rest and recharge time is non-negotiable
• Mental health support, retirement planning, and financial protection
• Professional development with clear career progression and learning budgets
• Mission-driven…