Business Operations Manager

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Salary Range: $65,000-$75,000 per year; DOE

The Executive Administration (EA) Business Office supports executive-level units in a fast-paced, high-volume environment that values accuracy, compliance, collaboration, and exemplary customer service.

The Business Operations Manager (BOM) serves as the primary business office liaison for assigned executive units, coordinating fiscal, procurement, travel, and payroll transactions. The BOM gathers and analyzes information from supported units to process actions accurately and efficiently within established systems and policies.

This position requires strong attention to detail, sound professional judgment, and discretion to determine when to resolve matters independently and when to elevate or update the Assistant Director regarding unusual or complex issues. The BOM ensures that all business operations are conducted with integrity, accuracy, and a commitment to continuous improvement and service excellence.

• Serve as the primary point of contact for assigned executive-level units, providing guidance on fiscal, procurement, travel, and payroll procedures.
• Identify opportunities to improve workflow efficiency and operational consistency, and make recommendations for enhancements.

• Initiate, review, and process a high volume of financial transactions in accordance with university policy and funding guidelines.
• Manage purchasing card (P-Card) transactions, reimbursements, journal entries, expense transfers, and requisitions, ensuring compliance and appropriate documentation.
• Apply a continuous improvement mindset to transaction processing and internal control practices, identifying efficiencies while maintaining compliance and service excellence.

• Exercise sound professional judgment to independently resolve routine matters and determine when to elevate issues.
• Demonstrate initiative in identifying potential process improvements, compliance risks, or resource needs and recommending solutions.

• Experience providing operational and transactional support in a high-volume, customer-focused environment.
• Proficiency with Workday, Concur, Payment Net, and People Soft or comparable enterprise systems.
• Strong understanding of budgeting, accounting, procurement, travel, and payroll policies and practices.
• Demonstrated ability to interpret and apply policies, maintain compliance, and communicate effectively with stakeholders.
• Evidence of judgment, accuracy, and initiative in problem-solving and decision-making.
• Commitment to service excellence, process improvement, and professional integrity.
• Activities are performed in an environmentally controlled office setting, subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
• Infrequent bending, reaching, lifting, pushing, and pulling up to 25 pounds.
• Regular use of standard office equipment including computer workstation/laptop, printer, fax, calculator, copier, telephone, and associated peripherals.

The Executive Administration team focuses on Business Operations, providing essential support to our units while ensuring efficiency and accountability in all business processes. We are dedicated to delivering high-quality service, optimizing resources, and fostering collaboration to advance ASU’s strategic goals. By prioritizing integrity, innovation, and continuous improvement, we drive operational success and contribute…