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Police Radio Dispatcher

Job in Tempe, Maricopa County, Arizona, 85285, USA
Listing for: Arizona State University
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Clerical, Emergency Crisis Mgmt / Disaster Relief, Interpreter
  • Government
    Bilingual, Emergency Crisis Mgmt / Disaster Relief, Interpreter
Salary/Wage Range or Industry Benchmark: 32 - 40 USD Hourly USD 32.00 40.00 HOUR
Job Description & How to Apply Below
## Police Radio Dispatcher Apply:
Campus:
Tempe:
Full time:
Posted Today:
End Date:
October 28, 2026 (13 days left to apply):
JR128293
** Job Profile:
** Police Assistant 1 Dispatcher Non-Exempt
** Job Family:
** Police and Security
** Time Type:
** Full time
** Apply before 11:59 PM Arizona time the day before the posted End Date.
***
* Minimum Qualifications:

** High School Diploma; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
*
* Job Description:

** The Police Radio Dispatcher is a critical link between the public and law enforcement officers. The dispatcher is responsible for receiving, prioritizing, and relaying information between the public and police personnel. This role requires a high level of accuracy, calmness under pressure, and the ability to make quick decisions in emergency situations.  Receive emergency and non-emergency phone calls from the university community, and surrounding jurisdictions, requesting police, or other emergency services using a multi-line computerized Telephone System.

Enter pertinent information from callers and radio transmissions into a Computer Aided Dispatch (CAD) system. Dispatch officers with the use of a two-way P25 radio system and provide information in a clear, concise and timely manner while working under stressful conditions and time limitations on various types of emergency and non-emergency calls.  
** Pay Rate:** $32 - $40 per hour  
** Essential Duties:
*** Receive and process incoming emergency and non-emergency phone calls for service.
* Prioritize calls for service and dispatch appropriate personnel, or agency, by entering information into a computer aided dispatch (CAD) system with the use of appropriate commands to log, monitor and update units.
* Relay information, instructions, and questions to field personnel in a factual and concise manner using a two-way digital radio system.
* Enter and verify data on a daily basis when entering call for service information into a computer aided dispatch (CAD) system as well as when entering, accessing and disseminating information from the state and national law enforcement telecommunication system.
* Work on multiple projects and shift priorities as needed.
* Monitor fire and intrusion alarms and dispatch field units accordingly.
* Assist visitors after hours by answering inquiries or providing information requested when no other staff is available.
* Ensure all communications and dispatch activities comply with departmental policies and procedures.  
** Desired

Qualifications:

*** Public safety experience (1 year).
* Experience with computerized telephony System and Computer Aided Dispatch (CAD) system.
* Customer service experience in a high stress environment such as a call center, retail or restaurant environment (1 year).
* Evidence of being able to type at a speed of at least 40 net words per minute.
* Evidence of being bilingual preferred.
** Working Environment:
*** The Communications Bureau operates on a 24-hour schedule, seven days a week, including nights, weekends, and holidays.
* All activities are performed in an environmentally controlled office setting.
* Dispatch uses an integrated computer aided dispatch system, computerized telephone and radio systems, and monitors security cameras and various alarm systems within the center.
* Enter data or information into a terminal, PC, or other keyboard device using repetitive hand/eye movements.
* Operate a variety of standard office equipment including a computer, telephone, calculator, scanner, copy and fax machines requiring continuous and repetitive arm, hand, and eye movement.
* May be required to work mandatory overtime and a rotating shift as required, work evenings, nights, weekends and holidays to maintain 24-hour coverage of the emergency dispatch center.
* Sit for extended periods of time.
* Wear a headset and operate a foot pedal or transmit button.
* A prominent urban University community serving students, staff, faculty, and visitors throughout 4 campus locations.
* ASUPD complies with the federal mandates of FERPA, CLERY, and TITLE IX.
* ASU Police Dispatch is stationed at the Tempe Campus.
** Department Statement:
** The ASU Police Department (ASUPD) is committed to our mission of fostering a safe, community-centered environment through engaged collaboration committed to dignity and respect. We are a full-service, 24/7 police department operating on the Tempe, Downtown Phoenix, West and Polytechnic…
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