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Strategic Customer Success Manager, Shipping

Job in Tempe, Maricopa County, Arizona, 85285, USA
Listing for: Amazon Inc.
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 140000 USD Yearly USD 80000.00 140000.00 YEAR
Job Description & How to Apply Below

Amazon Shipping is seeking a Customer Success Manager to own the end-to-end Shipper experience for high daily volume partners. You will analyze data across multiple sources, educate shippers on tools and processes, and drive quality resolutions with cross-functional teams to raise service levels.

You will collaborate with Product and Operations to implement new solutions and improve first-time resolution while managing workflows and communicating insights to stakeholders.

We are currently recruiting a Strategic Customer Success Manager, Shipping for our team in Tempe, AZ, United States.

This role, Strategic Customer Success Manager, Shipping at Amazon Inc., could be your next move.

Are you ready to take on the Strategic Customer Success Manager, Shipping role at Amazon Inc.?

We would love to welcome a new Strategic Customer Success Manager, Shipping to our group in Tempe, AZ, United States.

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