Customer Success & Identity Protection Specialist
Listed on 2026-10-21
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Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support
Gen is seeking a Customer Service Agent to serve as the frontline support for Norton and Life Lock product inquiries and member-portal navigation. The role emphasizes empathy, critical thinking, and the ability to troubleshoot across multiple systems, including light tech support.
Ideal candidates will be product experts who educate customers, identify opportunities for service expansion, and contribute to revenue growth while upholding privacy and security standards.
This role is for the Customer Success & Identity Protection Specialist role at Fin Tech Collective, LLC.
The Customer Success & Identity Protection Specialist position in the Management & Operations, Sales field is open for applications.
We have an opening for a Customer Success & Identity Protection Specialist in Tempe, AZ, United States within Management & Operations, Sales.
This role, Customer Success & Identity Protection Specialist at Fin Tech Collective, LLC, could be your next career step.
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