Instructional Designer

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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

As a forward‑thinking experienced instructional designer, you’ll help shape the future of learning by designing impactful, scalable solutions that are measurable, drive performance and business outcomes. You’ll work closely with stakeholders to turn learning needs into engaging, user‑centered experiences—leveraging emerging technologies, data insights, and creative design approaches.

• Work as an experienced designer who owns end‑to‑end design work, turns raw SME input into engaging, well‑structured learning, and improves existing solutions.
• Build full courses across modalities, introduces creative methods, and anticipates learner needs.
• Leverage AI‑powered authoring, tagging, and analytics to speed iterations, personalize learning, and keep content current in the flow of work.

Instructional Designers develop training curricula, materials, and programs (including classroom training, online training, and other technologies) to meet specific training/learning solutions needs at U.S. Bank. They plan and manage the design, development, deployment, and evaluation of training/learning solutions for assigned clients, identify and assess training/learning solutions needs, design skills training, and evaluate the effectiveness of existing training programs/learning solutions and make improvements or design replacements.

They consult with assigned clients, learning partners, and talent consultants to formulate training/learning solutions project objectives, scope, schedule, budget and resources for producing the project deliverables. They design performance‑based and knowledge‑based tests to measure participant understanding of program content, develop training material and content, and organize it into meaningful learning modules which are deployed in various training tools such as facilitator guides, learning guides, tests, job aids, or other relevant learning resources.

They contribute to formalizing best practices for designing, developing, and evaluating curriculum materials by leading standards discussions and documenting them, and ensure training materials are in compliance with all relevant laws, regulations, and corporate policies.

• Bachelor's degree, or equivalent work experience.
• Six or more years of relevant experience.

• Thorough understanding of adult learning principles, practices, and learning sciences particularly in the areas of eLearning, curriculum development, multi‑media development, and learning technology.
• Thorough knowledge of instructional design and principles.
• Ability to evaluate the effectiveness of training curricula, materials, and programs in light of business objectives.
• Effective interpersonal, verbal and written communications skills.
• Advanced degree preferred.

This role requires working from a U.S. Bank location three (3) or more days per week.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11…