Carpet Technician

Qualifications

• Self motivated individual with good driving record
• Ability to recognize and rectify problems
• Driving record acceptable to insurance carrier
• High School graduate or equivalent
• Ability to manipulate lift equipment weighing approximately 100 pounds
• Industry experience helpful, but not necessary
• Basic mathematics skills
• Outside sales experience helpful, but not necessary

At assigned customer locations provided by the company, perform carpet cleaning services as required. Maintain a high standard of customer service and additional sales performance.

• Provides prompt and professional service to all customers. This includes being polite, courteous and respectful.
• Completes customer service schedules on time. Keeps internal personnel informed of daily schedule.
• Demonstrates professional knowledge of all company products and services.
• Determines customer requirements and effectively explain cleaning procedures to customer.
• Ability to manipulate the cleaning equipment from the van into the customer's home.
• Follow all safety procedures as prescribed by the company
• Ask customers for additional business and successfully sell add-on services and products (such as fabric guard, upholstery cleaning, etc.)
• Operate company vehicle with good judgment, obeying all laws and rules of the road.
• Maintain an acceptable driving record.
• Maintain assigned company vehicle in accordance with all policies and procedures.
• On a daily basis, accurately complete route sheet and have all supporting documents in order.
• Satisfactorily complete daily check-out and check-in procedures in a timely manner.

• Maintain a high level of personal grooming and appearance.
• Wear a clean, neat and proper company uniform every day.
• Meet company standards for attendance and punctuality.
• Maintain effective working relationships at all levels of the company.
• Attend training meetings as required.
• Perform all other duties as assigned.

This job requires walking, standing, stooping, bending, and some moving of furniture. Traveling to each job location requires the safe operation of a company vehicle.