Manager of Human Resources - Valley Metro
Job in
Tempe, Maricopa County, Arizona, 85285, USA
Listed on 2025-12-13
Listing for:
Keolis Commuter Services
Full Time
position Listed on 2025-12-13
Job specializations:
-
HR/Recruitment
Talent Manager, Employee Relations, HR Manager -
Management
Talent Manager, Employee Relations, HR Manager, Operations Manager
Job Description & How to Apply Below
Manager of Human Resources - Valley Metro
Job Category :
Human Resources
Requisition Number : MANAG
005626
Apply now
- Posted :
November 25, 2025 - Full-Time
Showing 1 location
Tempe, AZ 85281, USA
DescriptionKnowledge and
Experience:
- 5+ years HR experience
- 2-5 years working in a union environment
- Bachelor’s Degree in HR and/or equivalent experience required
- Excellent knowledge of Arizona’s Employment laws
- Experience working across multiple locations strongly preferred
- Experienced as a sole contributor supporting 700+ employees
- Experience with HRIS and payrolling systems required
- UKG experience or similar software experience preferred
- Knowledge of key HR regulations (SHRM or similar certification) strongly preferred
- Understanding of discrimination, harassment and workplace bullying issues
- Experience of influencing behavior and delivering through others
- Prefer track record of transportation, or similar, industry experience and a strong focus on customer service
- Legal knowledge and understating of HR practices and policies
- Understanding of Collective Bargaining Agreements required
- Must be comfortable and willing to travel on a frequent basis between two locations:
Tempe & Mesa - Must be flexible and adaptable to shift business priorities
Skills:
- Managerial Leadership skills, ability to effectively manage and motivate staff as an individual contributor
- Managerial Leadership skills in coaching and development
- Excellent communication both oral and writing skills, adapt the level of communication to the audience
- Ability to manage difficult and complex tasks within tight time frames and several projects at one time
- Ability to work across and integrate diverse activities
- Good planning, long term strategy design and work prioritization skills
- Excellent analyzing skills and techniques (including process design)
- Strong focus on service quality, including both customer service and safety
- Leads change - Demonstrates the confidence and flexibility to accept, embrace, initiate change, work under pressure and in a rapidly changing environment with the ability to inspire support and empower others to achieve team goals using appropriate interpersonal styles and methods>
- Organizational skills a must
- Commitment to ongoing HR learning and trainings
- Strong critical thinking skills
- An ethical approach to HR practices
- Strong interpersonal skills
Key Accountabilities:
- Recruitment and Onboarding
- Partner with the recruiting department in creating job requisitions and seeking their approval
- Run and review background screening, motor vehicle records for all new hires
- Collaborate with the leadership team in selecting a candidate
- Maintain work structure by updating job requirements and job descriptions for all positions.
- Manage new hire onboarding process which includes collection of new hire documents and ensuring completion of new hire paperwork
- Process I9 and launch E-Verify
- Conduct new hire orientation for all new hires
- Employee Relations/ Labor Relations
- Proactively engaging in employee and labor relations issues
- Be a liaison between management and employees to resolve employee relation issues and grievances for both union and nonunion employees.
- Recommend employee discipline as per the CBA
- Collaborate with site leadership on actionable employee decisions and ensure the delivery of high-quality HR processes.
- Work within the CBA, experience in a union environment a plus.
- Conduct and complete all employee investigations with professionalism and confidentiality
- May representing the Company at hearings
- May need to create work rules pertaining to site operations while adhering to the CBA
- Demonstrate employee advocacy and develop a reputation as a neutral and approachable HR professional serving all employees.
- Build a solid working relationship with union representatives to seek a common resolution to employee grievances
- Communicate and act on employee survey result
- HR Operational functions
- Leading HR and business project initiatives
- Implementing HR operational strategies
- Conduct and analyze exit interviews.
- Engage in employee development activities
- Develop and implement facility-staffing strategies inclusive of community outreach.
- Manage programs, policies, and procedures in support…
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