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Manager of Human Resources - Valley Metro

Job in Tempe, Maricopa County, Arizona, 85285, USA
Listing for: Keolis Commuter Services
Full Time position
Listed on 2025-12-13
Job specializations:
  • HR/Recruitment
    Talent Manager, Employee Relations, HR Manager
  • Management
    Talent Manager, Employee Relations, HR Manager, Operations Manager
Job Description & How to Apply Below

Manager of Human Resources - Valley Metro

Job Category :
Human Resources

Requisition Number : MANAG
005626

Apply now

  • Posted :
    November 25, 2025
  • Full-Time
Locations

Showing 1 location

Tempe, AZ 85281, USA

Description

Knowledge and

Experience:

  • 5+ years HR experience
  • 2-5 years working in a union environment
  • Bachelor’s Degree in HR and/or equivalent experience required
  • Excellent knowledge of Arizona’s Employment laws
  • Experience working across multiple locations strongly preferred
  • Experienced as a sole contributor supporting 700+ employees
  • Experience with HRIS and payrolling systems required
  • UKG experience or similar software experience preferred
  • Knowledge of key HR regulations (SHRM or similar certification) strongly preferred
  • Understanding of discrimination, harassment and workplace bullying issues
  • Experience of influencing behavior and delivering through others
  • Prefer track record of transportation, or similar, industry experience and a strong focus on customer service
  • Legal knowledge and understating of HR practices and policies
  • Understanding of Collective Bargaining Agreements required
  • Must be comfortable and willing to travel on a frequent basis between two locations:
    Tempe & Mesa
  • Must be flexible and adaptable to shift business priorities

Skills:

  • Managerial Leadership skills, ability to effectively manage and motivate staff as an individual contributor
  • Managerial Leadership skills in coaching and development
  • Excellent communication both oral and writing skills, adapt the level of communication to the audience
  • Ability to manage difficult and complex tasks within tight time frames and several projects at one time
  • Ability to work across and integrate diverse activities
  • Good planning, long term strategy design and work prioritization skills
  • Excellent analyzing skills and techniques (including process design)
  • Strong focus on service quality, including both customer service and safety
  • Leads change - Demonstrates the confidence and flexibility to accept, embrace, initiate change, work under pressure and in a rapidly changing environment with the ability to inspire support and empower others to achieve team goals using appropriate interpersonal styles and methods>
  • Organizational skills a must
  • Commitment to ongoing HR learning and trainings
  • Strong critical thinking skills
  • An ethical approach to HR practices
  • Strong interpersonal skills

Key Accountabilities:

  • Recruitment and Onboarding
  • Partner with the recruiting department in creating job requisitions and seeking their approval
  • Run and review background screening, motor vehicle records for all new hires
  • Collaborate with the leadership team in selecting a candidate
  • Maintain work structure by updating job requirements and job descriptions for all positions.
  • Manage new hire onboarding process which includes collection of new hire documents and ensuring completion of new hire paperwork
  • Process I9 and launch E-Verify
  • Conduct new hire orientation for all new hires
  • Employee Relations/ Labor Relations
  • Proactively engaging in employee and labor relations issues
  • Be a liaison between management and employees to resolve employee relation issues and grievances for both union and nonunion employees.
  • Recommend employee discipline as per the CBA
  • Collaborate with site leadership on actionable employee decisions and ensure the delivery of high-quality HR processes.
  • Work within the CBA, experience in a union environment a plus.
  • Conduct and complete all employee investigations with professionalism and confidentiality
  • May representing the Company at hearings
  • May need to create work rules pertaining to site operations while adhering to the CBA
  • Demonstrate employee advocacy and develop a reputation as a neutral and approachable HR professional serving all employees.
  • Build a solid working relationship with union representatives to seek a common resolution to employee grievances
  • Communicate and act on employee survey result
  • HR Operational functions
  • Leading HR and business project initiatives
  • Implementing HR operational strategies
  • Conduct and analyze exit interviews.
  • Engage in employee development activities
  • Develop and implement facility-staffing strategies inclusive of community outreach.
  • Manage programs, policies, and procedures in support…
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