Business Analyst II, Customer Partner Trust

Business Analyst II, Customer Partner Trust

Join to apply for the Business Analyst II, Customer Partner Trust role at Jobright.ai

Business Analyst II, Customer Partner Trust

3 days ago Be among the first 25 applicants

Join to apply for the Business Analyst II, Customer Partner Trust role at Jobright.ai

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Job Summary:

Amazon is a leading global e-commerce company, and they are seeking a highly analytical Business Analyst to join their Selling Partner Support Operations team. The role involves analyzing complex business decisions and transforming large-scale datasets into actionable insights while collaborating with various teams to improve processes and enhance the selling partner experience.

Responsibilities:

• Analyze complex business decisions, develop workflow tools, and transform large-scale datasets into actionable insights through dashboards and automated solutions.

• Design effective data schemas, leverage internal AI tools to automate root cause documentation and VOS data summarization, while collaborating with Business Intelligence and Data Engineering teams.

• Handle real-time and near real-time data, strong problem-solving skills, and elevate technical capabilities while working with distributed analytics teams to drive process improvements through automation and data-driven solutions.

Qualifications:

Required:

• Bachelor's degree in Business, Analytics, Computer Science, or related field

• 5+ year’s experience in data analytics with advanced Excel proficiency (VBA, pivot tables, array functions, power pivots)

• 3+ years hands-on experience with data visualization tools (Tableau, Quicksight, or Power BI)

• Strong SQL proficiency and experience working with large datasets

• Demonstrated experience in requirements gathering and metrics-driven analysis

• Track record of translating complex data into actionable business recommendations

• Experience collaborating with cross-functional teams and influencing senior stakeholders

• Background in automation and process improvement initiatives

• Strong problem-solving and analytical skills with attention to detail

• Excellent written and verbal communication skills

• Experience with AI/ML tools and automated workflow development

Preferred:

• Master's degree in Business Analytics, Data Science, Finance, or related quantitative field

• 3+ year’s experience in business analytics, risk management, or related analytical fields

• Knowledge of AWS services and cloud-based data platforms

• Experience working with global, distributed teams

• Project management experience leading cross-functional initiatives

• Background in process automation and optimization

• Understanding of risk management frameworks and compliance processes

Company:

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence. Founded in 1994, the company is headquartered in Seattle, Washington, USA, with a team of 10001+ employees. The company is currently Public Company. Amazon has a track record of offering H1B sponsor ships.

Seniority level

• Seniority level
  
  Mid-Senior level

Employment type

• Employment type
  
  Full-time

Job function

• Industries Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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