Microsoft Administrator II - Tempe

Job Description

Net Impact Strategies is seeking an experienced Microsoft Administrator II to manage and maintain the agency's Microsoft-based IT infrastructure. You will oversee deployment configuration and support of Windows Server, Windows 11, Entra  / Active Directory, Exchange Online, Office 365, SharePoint, Teams, Intune, and Azure. This role ensures secure, stable, and efficient operation through updates, disaster recovery, monitoring, and integration.

• Manage and maintain Microsoft-based IT infrastructure including Windows Server, Windows 11, Entra , Active Directory, Intune, Exchange, and Office 365.
• Oversee the deployment, configuration, and migration of Microsoft technologies, ensuring seamless integration and minimal disruption.
• Perform regular updates, backups, and troubleshooting to maintain system stability, security, and performance.
• Administer and manage user roles, permissions, and access controls to ensure a secure IT environment.
• Collaborate with cross‑functional IT teams and stakeholders to support OCIO initiatives and agency projects.
• Provide technical expertise to ensure Microsoft servers, endpoints, and services are effectively integrated into the agency’s IT strategy.
• Monitor system performance, proactively address issues, and maintain operational efficiency.
• Implement and enforce security policies and compliance standards aligned with customer baselines, directives, and regulatory requirements.
• Develop and maintain system configuration and procedural documentation for IT operations.
• Deliver technical support and guidance to end users and IT staff on Microsoft services and systems.
• Participate in disaster recovery planning, testing, and incident response to ensure business continuity.
• Manage software deployment and updates using SCCM, Intune, and related tools.
• Implement and maintain system monitoring solutions for proactive and reactive support.
• Support on‑call schedules, patching cycles, and rotations to maintain continuous system availability.
• Configure and manage Microsoft 365 Conditional Access Policies to strengthen security posture.

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field, or equivalent experience.
• 7 years of experience in end‑user systems support, automated server builds, cloud‑based, and data center deployments.
• Demonstrated engineering, migration, troubleshooting, and support experience with Entra , Active Directory, Exchange Online, Office 365, SharePoint, Teams, and Azure.
• Strong technical acumen in backup/recovery, system monitoring, and performance management.
• Excellent problem‑solving, communication, and collaboration skills.

• Microsoft certifications (e.g., MCSA, MS Certified Solutions Associate, Microsoft 365 Certified: Administrator Expert).
• Experience with SCCM, Intune, Azure Conditional Access, and enterprise monitoring tools.
• Familiarity with disaster recovery processes and compliance frameworks.
• Public sector or federal agency IT experience.

• Your health comes first: we offer comprehensive medical, dental, and vision insurance that starts the first of the month after you join the team.
• Invest in your future: 401(k) Plan – immediately vested employer contributions; no matching required.
• Work hard, play hard: we offer a generous Paid Time Off (PTO) policy – one additional day of paid wellness leave per calendar year and observe ten federal holidays.
• Pawsitively pawesome:
  Pet Insurance (because our little critters are part of our families too!).
• Invest in your education:
  Tuition reimbursement, internal training programs, and company‑sponsored industry certifications.
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2020 & 2024.
• Have fun and celebrate and give back:
  Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!

Net Impact Strategies Inc. (Net Impact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a…