Solution Architect, ServiceNow
Listed on 2025-12-01
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IT/Tech
IT Consultant, Systems Analyst, Cloud Computing, IT Project Manager
Overview
Join to apply for the Solution Architect, Service Now role at KPMG US
. KPMG is seeking a Solution Architect, Service Now to join our Digital Nexus technology organization. This is a hybrid work opportunity.
- Collaborate with clients to understand their needs and develop solutions that meet their requirements within the Service Now framework or partner with Enterprise Architecture to suggest alternative platforms
- Design and implement solutions that are scalable, flexible, and easy to maintain, including leading proofs of concept for new initiatives
- Build integrations between Service Now and other enterprise systems using iPaaS (like Mulesoft), APIs, web services, MID servers, and ETL tools
- Provide technical guidance and support to project teams throughout the project lifecycle, address and resolve critical issues with Service Now support and other technical teams, and ensure solutions are integrated with other systems and processes
- Create comprehensive technical documentation including architecture diagrams, configuration guides, and development standards
- Stay up to date with emerging technologies and industry trends related to Service Now solutions (IRM, Sec Ops, ITAM, ITOM, ITSM and more)
- Minimum seven years of recent experience in solution architecture, with a focus on Service Now including extensive experience in two or more Service Now modules (LSD, WSD, ITAM/ITOM, HRSC, IRM, CSM and more)
- Bachelor's degree from an accredited college or university in computer science, information technology, or a related field is preferred;
Service Now CAD (Certified Application Developer) and one or more CIS (Certified Implementation Specialist) certs required and CTA (Certified Technical Architect) or CMA (Certified Master Architect) strongly preferred - Experience in supporting business solutions hosted on Service Now from a developer or administrator perspective, inclusive of upgrades, integrations, and operational support
- Strong understanding of practical application of Service Now as it relates to industry solutions and the interconnectedness between modules and core data
- Familiarity with Service Now and other technology platforms commonly used to service core business functions
- Excellent communication and collaboration skills, with the ability to work effectively with clients and cross-functional teams
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity
KPMG LLP and its affiliates and subsidiaries comply with all local/state regulations regarding displaying salary ranges. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. Our Total Rewards package includes medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a suite of personal well-being benefits.
The benefits available are based on eligibility. Additionally, KPMG may provide Personal Time Off and observe holidays as described in our Benefits & How We Work. Details available on the KPMG US Careers site.
KPMG is an equal opportunity employer. We recruit on a rolling basis. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable laws. No phone calls or agencies please.
Los Angeles County applicants: material job duties are listed above. Pursuant to applicable Fair Chance laws, we will consider qualified applicants with arrest and conviction records.
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