Technology Analyst - Design Technologies

POSITION SUMMARY

The primary focus for a technology analyst on the Design Technologies team will be to support the detailers, engineers, BIM teams and other groups integral to the design project lifecycle across Southland's national footprint. This role will focus on maintaining standards, improving efficiency of existing processes, and documenting updates and changes to workflows for the teams and software that we support.

This includes but is not limited to Revit project templates, the project setup process, approved Revit third-party modeling software, internal custom development, and SharePoint pages that reflect these functions. The position will require thorough attention to detail, change management skills, and an emphasis on relationship building across the organization.

• Effectively build strong working relationships and communicate with internal stakeholders, including fellow AEC team members, engineers, IT, and Divisional leadership, to ensure alignment on design technology goals and strategies.
• Involvement in communications with design technology vendors (e.g., Autodesk, EaglePoint Software, Symetri) over contracts, custom development/requests, customer support, and vendor feedback.
• Collaborate with internal teams and external vendors to ensure design technology standards are being met and new standards are being integrated properly.
• Communicate with employees at all levels regarding design technology solutions and application support assistance.

• Work closely with divisional teams, vendors, and business teams to configure settings, workflows, and features based on divisional requirements.
• Analyze current design processes and workflows to identify areas where existing or custom design technology can reduce inefficiencies, improve accuracy, and increase productivity.

• Involvement in the end-to-end implementation of AEC design technology initiatives such as new applications, software alignment efforts, and training across Southland.
• Ensure all AEC design technologies processes are integrated seamlessly into ongoing projects, from initial setup to final documentation and turnover.
• Stay informed on emerging technologies, evaluate their feasibility, and assist in pilot programs to test potential new tools and systems.

• Assist in the development and execution of change management strategy for new design technology rollouts, ensuring smooth adoption across design teams and minimizing disruption.
• Involvement in feedback loops to gather insights from design teams and other users to continuously improve technology adoption and refine processes.
• Assist in the composition and implementation of both in-person and remote training programs and learning opportunities to ensure team members are proficient in using new tools and systems.

• Provide ongoing support to detailers, engineers, BIM teams, and other groups, troubleshooting issues and ensuring that technology is functioning as expected.
• Assist in the creation and maintenance of comprehensive documentation for design technologies, including SharePoint pages, standard operating procedures (SOPs), and best practices.
• Work with the Design Technologies team to develop training materials and conduct in-person training as needed.
• Monitor and document process improvement requests and implementation.

• Collaborate with the rest of the Design Technologies Team to ensure strategic design technology goals align with corporate AEC and IT strategy.
• Assist in the development and execution of design technology strategies that are aligned with Southland's overall business goals and divisional project needs.
• Help ensure that design technology standards are consistent across the divisions, in accordance with enterprise standards.
• Support scalable design technology solutions for the company’s national footprint, and their roll-out across multiple sites and regions.
• Work with the Design Technologies and AEC team to prioritize feedback/priorities across Southland.
• Understand where each Division is within the region, which in…