AI Engagement Manager - Corporate Services

This job posting is anticipated to remain open for 30 days, from 04-Dec-2025. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately‑owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose:
We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

In this role, you will consult and guide business leaders to enhance their business effectiveness and efficiency through adoption of AI. You will work closely with business leaders across the enterprise to envision how AI can transform their functions, products and capabilities. This position offers the opportunity to engage with business and technology leaders, driving strategic programs that significantly impact their operations and maximize ROI for the Enterprise.

• Lead engagement delivery, ensuring quality and risk management throughout the project lifecycle.
• Manage internal customer relationships, focusing on business outcomes and the identification of new opportunities.
• Develop and manage performance metrics and OKR for goal setting, tracking and ensuring alignment with performance objectives.
• Implement AI strategy to corporate services enterprise‑wide.
• Lead the formulation of enterprise, business, and functional requirements across multiple time horizons, integrating findings from internal research, external developments, and leadership's priorities.
• Drive multiple projects simultaneously, ensuring timely completion of deliverables.
• Operate autonomously in environments where excellent thought leadership and ability to collaborate with peers and senior leaders is required for progress.
• Develop a deep understanding of the internal client’s business objectives across corporate services.
• Facilitate alignment sessions, working sessions, vendor demos and workshops with key stakeholders and senior executives, incorporating novel/outside‑the‑box engagement tactics and methods, resulting in aligned decisions/recommendations and high participant engagement.
• Work effectively in a matrixed organization and often lead the matrix team toward the agreed upon milestones. Identify, direct and coordinate resources (people, systems, tools) without direct authority. Independently manage prioritization of work execution of the group.
• Consult with business leaders (VT leaders, division leaders, sr GPs) on the design and execution of innovative solutions; work closely with AI experts in the lab to confirm technical feasibility - represent both the business and technical sides.
• Independently lead multi‑disciplinary teams (comprised of 5+ people and disciplines) to address complex enterprise level business questions, maintain work progress, track progress and accountability to requirements; disciplines include analytics, data science, tech, AI, qualitative research, and social science.
• Independently identify patterns across initiatives within and across divisions; make recommendations related to consolidation or alignment. Explain the risks and tradeoffs.

• Bachelor's degree
• 6+ years of experience in technology consulting, digital transformation, emerging technologies or AI‑driven business solutions.
• Ability to build and manage relationships effectively.
• Hands‑on experience with Generative AI Tools (e.g., Open Ai, CoPilot, Salesforce).

• Strong analytical…