Resourcive: Telecom Practice Lead

Resourcive is an independent firm of technology and IT consulting experts specializing in Technology Value Creation
. We help mid-market and enterprise companies optimize their technology investments through a vendor-agnostic approach that reduces costs, enhances customer experience, and streamlines contact center operations
. Our clients rely on us to assess, design, and implement cutting‑edge CX and contact center solutions that drive measurable business outcomes.

The Telecom Practice Lead is a client-facing technical leadership role responsible for the growth, execution, and delivery of Resourcive’s Telecom practice. This position focuses on advising clients on enterprise network strategy, legacy and modern voice services (SIP, PRI, VoIP), and Telecom Expense Management (TEM) solutions.

The ideal candidate will bring deep expertise in optimizing complex, multi-location telecom environments—often burdened by cost inefficiencies, legacy infrastructure, and vendor sprawl. This leader will guide clients through Resourcive’s proven consulting process, delivering both technical excellence and financial impact.

Success in this role requires strong client advisory skills, technical depth across telecom technologies, and the ability to translate complex telecom challenges into actionable, cost-effective solutions.

• Serve as a trusted advisor to CIOs, CTOs, IT Directors, and Finance leaders on telecom strategy, optimization, and transformation.
• Lead clients through the end-to-end consulting process—from discovery and assessment to vendor selection, contract negotiation, and implementation oversight.
• Conduct network and telecom audits, identifying cost-reduction opportunities, technical improvements, and process efficiencies.
• Advise on architecture and procurement for services including SIP trunking, PRI, VoIP, SD‑WAN, MPLS, broadband aggregation, and wireless connectivity.
• Provide strategic recommendations on TEM programs, including vendor selection, contract structure, and ongoing governance.

• Maintain deep knowledge of legacy and emerging telecom technologies, carrier services, and network transformation trends.
• Evaluate supplier offerings to ensure alignment with client needs for performance, cost, and scalability.
• Advise on integration of telecom services with broader IT infrastructure and cloud strategies.
• Establish and manage relationships with telecom carriers, TEM providers, and related technology partners.

• Collaborate with Business Development to identify and qualify new opportunities within the telecom space.
• Develop strategies to grow the Telecom practice, including service offerings, delivery models, and market positioning.
• Support marketing initiatives, including thought leadership content, webinars, and conference participation.

• Oversee telecom engagements, ensuring technical, financial, and business outcomes are met.
• Support vendor negotiations to secure optimal pricing and contractual terms for clients.
• Provide post-implementation advisory to drive adoption, ensure ROI, and maintain ongoing performance.

At least one of the following:

• 10+ years in telecom consulting, network architecture, or enterprise telecom management.
• Proven success advising mid-market and enterprise clients—particularly those with large, multi-location footprints.
• Strong background in SIP, PRI, VoIP, WAN, and broadband network solutions.
• Experience with Telecom Expense Management programs and platforms.
• Demonstrated track record of cost optimization, vendor consolidation, and telecom modernization projects.

• Exceptional communication and executive presentation skills.
• Strong analytical and financial modeling capabilities for cost-benefit and ROI analysis.
• Ability to lead multiple client engagements simultaneously with consistent quality.
• Deep vendor network and industry relationships in telecom and TEM.
• Consultative mindset with the ability to align technology recommendations to business outcomes.

Monday to Friday 8:30 to 5:30
* depending on travel.…