Sr. Applied Scientist, Selling Partner Communities; SPC

Sr. Applied Scientist, Selling Partner Communities (SPC)

Join the Amazon team as a Sr. Applied Scientist on the Selling Partner Communities (SPC) organization. SPC is dedicated to ensuring every Selling Partner (SP) achieves satisfaction with their Amazon selling experience. As a vital bridge between sellers/vendors and Amazon, SPC creates and manages platforms where partners can connect, share knowledge, and receive help. The mission encompasses listening to SP feedback, advocating for experience improvements, and empowering SPs through effective, relevant, and timely communications that demonstrate Amazon’s commitment to building lasting partnerships.

• Handle challenging problems that directly impact millions of selling partners.
• Independently collect and analyze data.
• Design, develop, and deliver scalable models, using any necessary programming, machine learning, and statistical analysis software.
• Collaborate with scientists, engineers, product managers, and business teams to creatively solve problems, measure and estimate risks, and constructively critique peer research.
• Consult with engineering teams to design data and modeling pipelines that successfully interface with new and existing software.
• Participate in design and implementation across teams to contribute to initiatives and develop optimal solutions that benefit the SPC organization.
• Stay current with the latest research in LLMs, RL, and agent-based AI, and translate findings into practical applications.

• 3+ years of building machine learning models for business application experience.
• PhD or Master’s degree and 6+ years of applied research experience.
• Experience programming in Java, C++, Python, or related language.
• Experience with neural deep learning methods and machine learning.

• Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy, etc.
• Experience with large scale distributed systems such as Hadoop, Spark, etc.

The SPC organization serves as a vital bridge between SPs and Amazon, creating and managing platforms that help sellers connect, share knowledge, and receive help. The team focuses on developing comprehensive frameworks for measuring and monitoring seller sentiment, improving content discovery and engagement, enhancing operational efficiency for Community Assistance Managers (CAMs), bringing clarity to complex challenges through scientific expertise, and creating AI-powered tools for content generation and validation.

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