Senior DevOps Engineer

Big Time Software is looking to add a dynamic Senior Dev Ops Engineer to our Technology Team in our Tempe office. The individual in this role will manage code and deployment pipelines, as well as standardize deployment processes between multiple products. They will also automate manual processes and maintain and patch services in a mixed environment. Big Time software is primarily Windows with some Linux-based services as well.

You will scale environments, implement best practices, collaborate with and mentor other Dev Ops engineers to drive a consistent architecture across all of our infrastructure and environments, and solve technical problems in a fast-paced environment. The ideal candidate will be passionate about Dev Ops technologies and methodologies with a service‑first, pragmatic mindset for internal and external stakeholders.

Big Time is the AI‑powered professional services platform enabling intelligent decisions and delivering profitable growth. We've proudly been featured on Inc's 500 Fastest Growing Companies in America for 4 years in a row. Big Time Software is the engine behind the greatest firms on the planet, delivering back‑office time/budgeting and invoicing to over 2,500 firms worldwide and tracking over $4 billion in billable time each year.

Our flagship product is a SaaS‑based system that is custom‑built for the professional services industry.

Big Time is a PE‑backed company, headquartered out of Chicago, with offices in Chicago, Phoenix and Wrocaw Poland! We've proudly been named on ‘Crain’s Best Places to Work’ three years in a row -- if you're motivated to join a hyper growth organization, we're eager to talk to you.

• Competitive salary and bonus.
• Company pays 100% of benefits, including medical, dental, vision, disability and life insurance
• 401k with generous company match
• Paid Parental Leave & Access to Parently platform
• Hybrid work schedule - In office 3 times a week
• Generous time off and paid company holidays
• Fresh fruit, snacks, cold brew coffee/tea, soda and sparkling water
• Company provided latest technology & software tools

• 5+ years of Dev Ops experience
• Expert knowledge in the following areas
  • AWS administration and maintenance
  • Terraform and/or AWS CDK
  • Container technologies including AWS App Runner, ECS and EKS
  • SQL Server, and in particular SQL Server on RDS
  • Deploying and monitoring .NET applications
  • Experience with Open Telemetry.
  • Experience with high availability and scalable cloud infrastructure.
• Experience with serverless architectures and collaborating with software engineers on implementing and maintaining them in production environments
• Own all CI/CD pipelines
• Manage and maintain upgrades, patching as needed for different services
• Manage and maintain configuration tools
• Programming skills in one more of the following: C#, Python, Powershell, Bash.
• Experience with SQL
• Experience with Git Lab, and some Azure services
• Strong analytical and problem solving skills and a clear understanding of technology operating standards
• Love writing playbooks and documenting, documenting, documenting, including owning Disaster Recovery and Incident Response playbooks.

The salary for this position is between $140,000-$160,000 annually. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation such as bonuses.

Applicants must be authorized to work in the U.S. Big Time Software, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.