Sales Support Specialist II Colo & Hyperscale

Job Title

Sales Support Specialist II (Colo & Hyperscale)

Remote/Hybrid

The Sales Support Specialist II provides direct support to IES's Colocation (MTDC) and Hyperscale Data Center programs, managing job openings, WebID submissions, project tracking, and reporting across Spectrum, Building Connected, Power BI, and customer-facing dashboards. This role ensures data accuracy, visibility, and consistency across national Colo and Hyperscale projects while collaborating closely with Project Management, Estimating, and Sales to maintain seamless coordination from bid through execution.

Additionally, the Specialist supports overflow RFP packages, new dealer registrations, and client qualification submissions, contributing to the broader Sales Support organization and ensuring compliance, consistency, and brand alignment across all deliverables.

• Open and track all new Colocation (MTDC) and Hyperscale Web IDs, submitting requests to and recording data in the live "2026 FY Colocation & Hyperscale Tracker Workbook."
• Upload and record award documentation (PO, LOI, NTP) into IES Web; confirm job openings and maintain real-time tracker accuracy.
• Perform monthly audits of active projects to verify proper classification, address accuracy, and naming consistency across SharePoint resources.
• Maintain alignment and data flow across Spectrum, Building Connected, Power BI, and Zoom Info, ensuring consistent reporting and program visibility.
• Analyze RFPs to develop high-quality, compliant, and on-brand submissions; assist with overflow RFP package creation, new dealer registrations, and client qualification submissions.
• Coordinate supporting content—including project experience, org charts, resumes, and certifications—and ensure all deliverables are current and properly branded.
• Manage and maintain project documentation such as prequalifications, certifications, and bid questionnaires, ensuring accuracy, accessibility, and compliance.
• Conduct ongoing research within the Data Center and Colocation industries to identify new opportunities, regional trends, and emerging technologies; analyze market and competitor data to provide actionable insights that inform sales strategy, client engagement, and resource planning.
• Facilitate onboarding for new clients, vendors, and subcontractors, maintaining all compliance documentation and contractual data in coordination with Accounting and Legal.
• Ensure adherence to all legal, safety, and documentation requirements, including federal, state, and client-specific regulations.
• Partner with cross-functional teams—Project Management, Estimating, Safety, Quality, Finance, Marketing, and Operations—to align sales support activities with project execution, providing consistent communication and document support.
• Assist in the creation and distribution of marketing and proposal materials, ensuring alignment with IES branding and messaging; contribute project data and success metrics to support national and regional marketing initiatives.
• Leverage AI and automation tools—ChatGPT, Microsoft Copilot, Power BI, etc.—to improve accuracy, reporting speed, and overall efficiency.

• Education:
  
  High School Diploma or GED required;
  Associate degree preferred.
• Experience:
  
  Minimum of five (5) years in sales support, project coordination, or a related field, preferably within the construction, engineering, or data center industries.
• Client & Internal
  
  Collaboration:
  
  Demonstrated experience interfacing with executive-level staff and acting as a liaison between internal teams and clients.
• RFP & Proposal Development:
  Proven ability to analyze complex RFPs and produce high-quality, compliant proposal content; experience assisting with overflow creation of RFP packages, new dealer registrations, and client qualification submissions.
• Project & Document Management:
  Skilled in organizing, maintaining, and tracking project documents—including prequalifications, certifications, contracts, and bid deliverables.
• Marketing & Communications:
  Experienced in creating, editing, and maintaining brand-compliant materials such as prequalification statements, brochures, and…