Director of Fraud Prevention, Detection, and Mitigation

About Us:

Run Buggy is the most technically advanced automotive logistics platform on the market. Period. Backed by Porsche Ventures and Hearst Ventures, Run Buggy is transforming the way cars move. Our cutting-edge technology is trusted by some of the largest OEMs, captive finance companies, and automotive lenders in the world to streamline vehicle transportation Buggy's end-to-end platform connects car shippers and haulers in real time - eliminating the friction of traditional load boards and costly custom software.

For shippers, Run Buggy integrates directly into existing management systems, reducing transportation costs and accelerating delivery timelines. For transporters, we offer a smarter, more profitable way to find, accept, and manage loads - all from a single app. Since launching in 2019, Run Buggy has grown to over 150 team members, facilitated the movement of hundreds of thousands of vehicles, and attracted tens of thousands of transporters across the U.S. We're not just building a better logistics platform - we're redefining the future of automotive transportation.

Run Buggy is seeking a decisive, outcomes-driven Director of Fraud Prevention, Detection, and Mitigation to safeguard our digital logistics marketplace and uphold trust the automotive transport ecosystem. In this high-impact, high-visibility role, you will:

• Build and own the enterprise fraud strategy: Design an organization-wide framework to prevent, detect, and mitigate fraud (e.g., vehicle theft, identity fraud, fictitious pickups) that protects our platform, customers, and brand.
• Run active incident response and recovery: Lead investigations, coordinate containment and remediation, manage evidence collection, and drive asset recovery and restitution efforts.
• Coordinate with authorities: Serve as Run Buggy's point of contact with local, state, and federal agencies; prepare case packages; and support escalations through to resolution.
• Operationalize simple, scalable processes: Create clear policies, SOPs, and playbooks that are easy for all stakeholders to follow - internal teams, carriers, partners, and customers.
• Partner across the business: Collaborate with Product, Engineering, Operations, Info Sec, and Legal to embed controls, signals, and automation into our platform and workflows.
• Provide product thought leadership: Contribute fraud domain expertise to roadmap decisions, data models, and user experiences that reduce risk while preserving frictionless operations.
• Measure and improve outcomes: Define KPIs and leading indicators (e.g., incident rate, detection time, loss severity, recovery rate) and drive continuous improvement through testing and analytics.

• Develop and maintain a comprehensive fraud-prevention framework tailored to the risks in vehicle logistics and freight brokerage.
• Define suspicious activity indicators (e.g., frequent claim/unclaimed behavior, offshore dispatchers with driver roles, GPS disablement after pickup, etc.).
• Establish escalation protocols and incident response plans for fraud events, including law enforcement coordination and working with outside partners such as Cargo Net and Verisk.

• Implement automated alerts for high-risk behaviors, including duplicate pickup/delivery information, geo-validation failures, and VIN decoding for high-value vehicles.
• Oversee carrier vetting protocols, including RMIS, Checkr, and  integrations for background checks and compliance monitoring.
• Collaborate with Data Science to develop fraud scoring models and predictive analytics.

• Lead cross-functional investigations into fraud incidents and ensure timely containment and resolution.
• Work with Sales, Operations, and Claims to file police reports and manage recovery efforts.
• Enforce the disabling of transporter accounts and prevent new carriers from claiming high-value loads without verification.

• Align fraud policies with FMCSA standards and internal security protocols.
• Maintain documentation and training programs to ensure company-wide awareness of fraud risks and response procedures.
• Support contractual language and Terms of Service updates to reinforce defensible denials and claims handling.

• Partner with Insurance, Claims, Legal, and Info Sec teams to align fraud mitigation with broader risk management goals.
• Present fraud trends, metrics, and strategic recommendations to executive leadership.
• Serve as the primary liaison for external audits and vendor risk assessments related to fraud controls.

• Other duties as assigned.

• Bachelor's degree required in a relevant field such as Criminal Justice, Business Administration, Risk Management, Logistics, or a related discipline;
  advanced degree or ACFE certification preferred.
• 10+ years of progressive experience in fraud risk management, logistics, insurance, or transportation security.
• Preferred experience with: RMIS,…