ECM Architect

Overview The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.

Job Description In the assigned

Job Role of Architecture Consultant 2, your Area Of Responsibility will be as below:
Participate in customer discussions to gather and analyze system requirements for performance, security and scalability. Provide suggestions on solution architecture, contribute to tech framework development, support enterprise architecture definition, and drive design creation Identify suitable technologies and tools available in the market, and perform a comparative analysis in line with client's business requirement, thereby identifying optimal architectural solution options Participate in developing integration strategies based on validation of proof of concept of proposed architectural solutions Facilitate a smooth transition by ensuring knowledge transfer and adherence to quality standards, while contributing to the build and deployment automation strategy Collaborate with development teams to resolve complex technical issues using solution deployment and roll out methods, during build, deployment and support phases Analyze system performance basis architectural solutions implemented and support in identifying potential risks in the system landscape Create artifacts of architectural frameworks and technical solutions, thereby enriching team's knowledge repository

Your contribution to the team:
The ability to analyse, design, and develop scalable and secure architectures. A knack for assessing multiple technologies, tools and frameworks to recommend optimal solutions. Understanding of integration methodologies, proof-of-concept validation and deployment strategies. The ability to document architectural frameworks and solutions. Proactive communication with internal teams and clients, ensuring alignment with business objectives. A knack to keep with up technical advancements to ensure relevant and effective recommendations.

The ability to maintain standards and ensure smooth transition through knowledge transfer

Required Skill and Experience The ECM Lead will serve as a strategic advisor and delivery owner responsible for shaping and executing the enterprise content management transformation roadmap. This role will bring together API-led architecture, document data and AI, customer communications management (CCM), and contract lifecycle management (CLM) into a unified, business-outcome-aligned strategy. The ideal candidate combines deep technical expertise with consultative, client-facing capability to act as a trusted advisor to senior stakeholders.

Preferred Skill and Experience

Key Responsibilities Strategic Advisory & Blueprinting
• Partner with client leadership to define a future-state ECM transformation blueprint spanning API, Data, AI, CCM, and CLM initiatives.
• Bring industry perspective, innovation trends, and best practices to influence the client's enterprise content strategy.
• Translate business priorities into a cohesive technology and operating model roadmap.

API-Led Content Architecture
• Drive evolution toward an API-first, federated enterprise content ecosystem.
• Define self-service capabilities and an "outside-in" access model to simplify information and service delivery.
• Identify opportunities for platform integration to…