Legal Associate - NSA

Join Our Life-Saving Team in Phoenix, Arizona!

Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe.

As a Legal Associate, you'll collaborate with some of the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.

PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems.

Our mission is simple: move communities to health while maintaining the highest standard of safety, period.

The Legal Associate, NSA plays a key role in preparing, and conducting quality-control reviews of medical fee dispute arbitration filings under the federal Independent Dispute Resolution (IDR) process under the No Surprises Act (NSA). The Legal Associate, NSA reports to the Legal Associate, NSA Lead for day-to-day workflow, operational assignments, task prioritization, and performance expectations, and remains subject to the direction of PHI Legal management.

The position may also provide additional legal support at the direction of the General Counsel or other PHI Legal management, including contract review and drafting, litigation support, document retrieval, and general legal, regulatory, compliance, or operational support. The role requires independent judgment and discretion, exercised under attorney supervision in a fast-paced, mission-critical environment.

• NSA IDR Packet Preparation and Quality Control
• Be a valued and collaborative member of our NSA IDR Legal Team
• Draft and perform quality-control reviews of IDR filings and identify errors, inconsistencies, missing support, and potential legal, factual, or operational risks.
• Review, organize, and prepare documents and exhibits for IDR filings.
• Meet or exceed established team Key Performance Indicators (KPIs), including expectations relating to the timeliness, quality, accuracy, and volume of IDR work.
• Periodically assist with quality-control audits, reviews and updates of our IDR filing templates and automated systems.
• Work effectively with artificial intelligence tools, consistent with applicable PHI policies, to increase efficiencies and reduce errors, and assist in developing AI-supported enhancements to IDR drafting, quality review and automation, in coordination with the NSA Lead.
• Maintain the confidentiality of protected health information and other sensitive data in accordance with HIPAA and applicable PHI policies.

• All NSA Legal Team Members may be requested by the NSA Lead to assist on NSA-related operations and workflow assignments, including:
  Assisting with applicable calendaring and deadline tracking for upcoming IDR filings and related activities.
• Tracking certified and withdrawn accounts; updating packets and processing or maintaining archived accounts.
• Collaborating with, and responding timely and professionally to, other PHI departments with responsibilities for NSA IDR filings, including Patient Financial Services, Finance, Information Technology, and other internal teams, including to address day-to-day NSA questions and workflow needs.
• Attending NSA Team meetings and responding to day-to-day questions for NSA Legal, as assigned.
• Working with Information Technology on the management and periodic enhancement of the IDR Platform and packet updates, including pricing changes, good-faith inserts, static changes, and similar updates.
• Assisting with training and onboarding new team members.
• Use PHI Process, or any successor task-management platform, for Legal-related tasks as required.